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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Vietjr:

The speaker was shipped IN the box with your phone. I'd go back to the store and make sure they didnt just pocket it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Micolas
I'm a Reliable Contributor
Hello Kbffs

If you are able to sign in, but unable to view your "My Account" this would be due to Rogers shutting down the "My Account" section of the website. It will be down until further notice, unless you're getting a specific error message, although this question should really be moved to a website related thread rather than the Iphone reservation one.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

will66687
I've Been Here Awhile
My ip6 64 has Arrived according to ups, but my store do not have it... What's the point to have a reservation system if it do not work? It's a joke...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Sugardaddy
I Plan to Stick Around

BT speaker was in the UPS box with the phone, go back to the store and tell them they stole your speaker... 😄

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
writergal:

Yep. I get different messages depending on how I'm trying to access the account. If I try to sign in from the homepage, I get this:

"MyRogers Notification
Unfortunately, access to MyRogers™ is unavailable at this time.
You can still reserve a device here.
You can use the MyRogers app to:
View your Wireless and Internet usage.
Make payments with your credit card.
Download the MyRogers app here"

If I try to use some of the other ways of getting in, like clicking on "reserve an upgrade" or something like that, I get this:

"We are currently experiencing problems accessing your account and it cannot be updated at this time. Please try again later. We apologize for any inconvenience."

Telling you they're "working on it" is pretty much a call center rep's way of getting you off the phone. I'm just so disillusioned with Rogers right now.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dpalazzolo
I Plan to Stick Around
Anyone who reserved an iPhone 6 4.7" In the GTA. Don't worry about your reservation and just go in store. The girl at Rogers Vaughan Mills was begging me to call my friends because they had so much stock of the regular IP6.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello writegal

We all are getting that message. It's due to Rogers shutting down My Rogers until further notice

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
I was 190 and 500 on the 12th and still in progress. As far as I can tell there are No phones yet in BC. 😖😖😖😖 this is soooo fustrating. I have no idea when I will see my phones.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

torontogamblers
I Plan to Stick Around
Shutdown for everyone now or am I part of the lucky few?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix - you've dealt with this before. When Rogers pre-orders go "in progress" do they actually have the unit at their warehouse, and haven't shipped it?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Dot01

If your devices are IN PROGRESS status, you should see them sometime next week

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

MaaMnfNaf
I Plan to Stick Around
I've been 154 for the 6 plus 64gb gold since last night still open I don't think I'll be getting mines anytime soon sadly

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Yes.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello seanswee

They have the device in the warehouse and packaging it for shipment. This stage can take 1-3 days.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

baylismike
I Plan to Stick Around
What if you're #4 and your status is still OPEN?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
You probably won't till october man, the 6+ stock is really terrible. I somehow got lucky that i'm in progress for the same model as you only because i had the #7 spot, but barely any 6 Plus' are moving.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello baylismike

It should switch to IN PROGRESS when they have the device in stock next week

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Is there any particular reason that people with lower numbers than me (I'm #128 for 6+ 128 SG) still have "open" when mine says "in progress"? Shouldn't the lower numbers be going "in progress" first?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
It means you're still open, your device isn't in the warehouse yet, it will come with the next order that goes to their warehouse, not sure about estimated time but it isn't coming in these next few days, give it a week minimum.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
According to my Rogers store it could be weeks. I hope he is wrong.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
In progress for 5 days now. Not 1-3 days