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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mike75
I Plan to Stick Around

I'm #30 for the iphone 6+ 64 gb and went to the store to ask when it would come and the guy said probably early oct. this is ludacris

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dsfsdvdsnfj


The ones already in progress should be shipping out tonight or Monday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

johnbbad
I Plan to Stick Around
How are some of you seeing your status when page has been shut down except reservations of course.looks like next week o well an apology from big would nice and perfesional

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jeffrogerson
I Plan to Stick Around

http://flightaware.com/live/iphone

I'm assuming Anchorage is the point of entry. 

Know for a fact that Louisville is UPS' hub for North America.  So I would expect them to be overnight and to CDN UPS centres by Mon, out for delivery Tues at latest.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello johnbbad

Seems like there is a work around for some but many cannot see theirs. I know mine due to seeing it for one second before it shut down

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

46mark91
I Plan to Stick Around

In progress(Finalization) 9/19/2014 7:31:35 PM    

 

Note - This is a rogers business account via https://reservebusinessdevice.ca/

Looks like Rogers is still working on shipments, people should start getting emails with tracking number for there devices. 

still crossing fingers for tomorrows delivery. 

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Micolas
I'm a Reliable Contributor
Hello AP99

If you check the reservation page, you will see that the reservation fee is returned the moment it gets to the "Shipped" status. Just call the store it is being shipped to and let them know you will not be picking it up. I'm sure this was covered in the first two pages of the thread by Meowmix, he's been great with sticking through this thread like a trooper.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

baylismike
I Plan to Stick Around
Jeffrogerson,

That's what I'm hoping for. What's your status?


iPhone 6
6+ 128GB Space Grey
Position: 4
Status: OPEN

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello 46mark91

Most likely we will get them soonish and hopefully we get them tomorrow. If not tomorrow then Monday for sure!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

phillip_94
I Plan to Stick Around

is anyone with an iphone 6 having wifi problems and low bars?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
@Meowmix
I don't know about you but if we don't have our phones by Monday, I'm gonna eat a shard of glass.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

baylismike
I Plan to Stick Around
Does anybody know if another carrier would buy out your contract for you to switch over to them?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello baylismike

You will need to contact the carrier you are wishing to go with. They would know Better.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Georgekhoashaba


Haha oh i will indeed. I work 7-4pm so i am sure going right after lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Meowmix

Any chance you could keep us updated on the warehouse stock still? Hoping i can get into in progress soon!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jeffrogerson
I Plan to Stick Around
@Baylismike I'm in progress for a 6, 16GB, space gray, that I mistakingly ordered thinking it was the 6 Plus. Took until Tues to realize it, so I had to order a 6 Plus which sees me sitting at 324 and OPEN.
You?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Micholas,

I have the same problem as writergal. I've tried using my Macbook Pro, my PC laptop (tried Chrome and Firefox, no avail), my iPhone 5, and my iPad. Same problem everywhere. It lets me sign in, but then tells me it can't access my account. It's been like this for 3 days now. Who exactly do I talk to if I call you guys? Wireless? Internet tech support? I really don't want to be bounced around.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Vietjr
I Plan to Stick Around
Did not get free speaker at Rogers store. Can anyone tell me how to get 1 for free. Done upgrade from online reservation but the rep says I have to call Rogers to get 1 for free. Called rogers they said have to go to store to get 1.

Confusing.,,,,

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jnardari
I Plan to Stick Around
As a head's up to anyone who picked the Bay Adelaide Rogers store in Toronto as a pickup location: They got their shipment in late today (around 3) and didn't bother calling anyone given they close at 6. They'll make the calls Monday when they open again.

Luckily, I went in anyway having seen the shipment had been delivered and was able to get my 6 64gb space grey today!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

icandothatMatt
I Plan to Stick Around
Can anyone confirm other carriers had iPhone 6 Plus today?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around
kbffs:

Are you getting this message:

"We are currently experiencing problems accessing your account and it cannot be updated at this time. Please try again later. We apologize for any inconvenience."

That's what I am getting. I have spoken with support and all they could tell me is to wait as they're "working on it." Ummm, for three days? Micholas, do you happen to know what's going on? It's really frustrating.