cancel
Showing results for 
Search instead for 
Did you mean: 

Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around

800 PAGES!!!!

 

8,000 posts and still no Rogers 6+'s 😄

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
So I just got off the phone with my rogers store that I reserved at..very disappointed. I am in progress for the iPhone 6 plus 64 silver and apparently all 6 plus are on back order and won't be shipped for 2 weeks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deltasypher
I Plan to Stick Around

wish it worked for me but nope been in the dark since wednesday 

 

We are currently experiencing problems accessing your account and it cannot be updated at this time. Please try again later. We apologize for any inconvenience. 

 

is what i get, used that website before wednesday no problem. Excuse from live chat and over the phone website is extreme demand 9including at 1am 3am and 5am apparently)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jenniiibear
I Plan to Stick Around
There was a huge line up at the Apple Store in the Upper Canada Mall. The Rogers store had no line and over 30 iPhone 6 in stock (no + models). They ended up sending some to other Rogers stores in Newmarket because they got no stock at all.

Got confirmation that the iPhone 6 128gb Gold I preordered was in (originally number 40ish). Going to pick it up tonight. I managed to sell my iPhone 5S 64gb Gold for $700.00 last month to pay for the upgrade so can't wait! Using this old 16gb 5 is killing me.

I am cancelling my 6+ reservations (128gb Gold) after seeing the + in person. Some people "in line" for that model should see their numbers go down shortly! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
I just called my Rogers store as well. They said that they just called a bunch of people because they had a shipment come in, but there were no 6+ in the shipment. He has no idea when those would be coming, but told me to keep my hopes up as they will have Saturday deliveries as well. In short, we have no idea when the 6+ phones will be coming in. And I still can't access my account (yes, even with all the links that some of you have helpfully provided).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Bleech
I Plan to Stick Around

Lol what a mess. Seriously how can 2 large corporate companies get it so wrong? Smiley Very Happy
Oh well, I'll just have to add more tape to my iPhone 4 so as I don't cut myself anymore 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jimmy2x2x
I Plan to Stick Around

@matfigs wrote:
So I just got off the phone with my rogers store that I reserved at..very disappointed. I am in progress for the iPhone 6 plus 64 silver and apparently all 6 plus are on back order and won't be shipped for 2 weeks

I don't think some stores know what they are talking about. 

 

"- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose."

 

So how could they be processing to ship if they are backordered for 2 weeks?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bfarzan
I'm Here A Lot
According to the Rogers Plus store employee in my area, they did not receive a single iPhone 6 Plus today. According to the Apple Store employee in my area, Apple stores are supplied before the carriers. If I had preordered from Apple, I would have had it today. Now, nobody knows when I will get mine. Lesson learned for next year.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

torontogamblers
I Plan to Stick Around
The link doesn't work for me 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
Why is Rogers site still down from last night? Can't check my number... Come on Rogers IT do better!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dvbui604
I Plan to Stick Around

So I posted earlier that I called the Rogers store and they had my phone.

 

128 GIG Silver Plus

 

I gave them my name and the guy went to look and told me they had it and to come pick it up even though my status on the reservation system was still OPEN.  I have been #5 since the first day.

 

Well I drove all the way down there and when i got there the guy there said that they did not receive any 6 plus and it was a mistake then tried to sell me on a 6 instead.  

 

What a big waste of time.  Sorry if I got anyones hopes up.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
It seems like there are some of us for whom the website is just more out-of-order than others. For those unlucky ones (myself included), none of the workaround links work, unfortunately. They used to, for me at least, but as of 3 days ago, everything stopped working.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Slam1967
I Plan to Stick Around

Don't forsee any quick response on the 6+, which is likely leading to greater sales of the 6 as an alternate option.   Lots of stores have the 6 available 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
@bfarzan Yep, next year I'm just going to preorder straight from Apple. This reservation number system means nothing.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
dvbui604,

Wow. That sucks big time. I would've been quite upset at them for wasting my time.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hkp
I Plan to Stick Around
This message is from my 6 silver w 64gb. All I recommend is that anyone who is waiting for a 6 plus go to future shop or best buy and handle the demo so you know how big the thing is before you pay. It is basically a mini iPad. If you do not use phone great but if you use phone go make sure you want to try to pocket that mini iPad around.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KittyKat43
I Plan to Stick Around
Stopped by future shop to take a look at the 6+. Very nice and light weight! Loved it... Wasn't as big as I thought. I could easily use 1 hand, and I have small hands. I am glad I ordered it. Can't wait to get it!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
For those with rogers site problem... All your browser data , cache, cookies, etc. then try links again.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

On a positive note, my wife got her 6 64GB SG today. Really nice. Went to the Apple store as well and held the 6Plus. I really like the size and am looking forward to its arrival. They had plenty of Apple cases for both 6 & 6 Plus, leather and silicone. Silicone much better for grip.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around

@dvbui

 

Thanks for keeping us posted mate, appreciate it 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hkp
I Plan to Stick Around
The new 6 is barely bigger than my old 5 and its thinner so I am happy. It fits in a dress shirt breast pocket unlike the 6 plus.

Anybody on that 6 plus gold 64 list get ready to move up a spot after I delete my 400 spot.