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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deol1989
I Plan to Stick Around

I got the space grey 128 gig iphone 6 plus 

Updated status:

In progress(Pre Fulfillment)    <-- no idea what that means,

Reservation Spot #366 out of 556


Anybody have any clue how long of a wait i should expect before i have it delievered? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bottleflipper
I Plan to Stick Around

My wife got the phone call that her 6 is in and ready to be picked up.  No word yet on my 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around

Pffff... Number 25 for my silver 128gB iPhone 6+ and my status still shows up as "open", seeing "processing" pop up would make me feel great at this point. I have NO IDEA when I'm going to see my phone: days? months?

 

 

 

 

*Sigh*

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

javaj
I Plan to Stick Around

Hi Bottleflipper

 

Where do you live???  I have heard that there are ZERO iphones in Vancouver.  A shipping delay????  Anyone from Vancouver got the call yet?

 

JAVAJ

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around
I just want to be told when they are expecting my phone to arrive... I know that i am not the only one but the lack of communication is just upsetting at this point. Played around on a 6+ in the eaton center and was quite pleased tho!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scbassett
I've Been Here Awhile
Are the corporate account reservations going out at the same time as consumer. I'm number 8 in line and no movement in the corporate line yet!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
Down 9 positions today... Keep cancelling people!!!

iPhone 6 Plus 64GB Space Grey
6+ 64GB Space Grey
Position : 233
Status: OPEN

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

astroduck
I Plan to Stick Around

Matteous89, did you get the regular 6 or 6+? I have a 64GB plus gold and it is still in "open" status. I choose Cross Iron as my pickup location. 

 

Thanks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deltasypher
I Plan to Stick Around

according to the store i talked to over phone and in person 6+ is delayed a month

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jakers1975
I Plan to Stick Around
Just called a few locations in Cambridge and they both said they got NO 6+ units. Futureshop Cambridge got 2 6+ units. The sales girl at Fushop said she heard the Apple Store conestoga only got 30 6+ units.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Matteous89
I'm Here A Lot

@astroduck

 

Hey,

 

I chose the regular model and started out #26 out the gate. How about you? Good luck man!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

I just walked in to my local rogers store and bought a 64 gig iPhone 6...they had 20 of them...

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

michelle999
I've Been Here Awhile

i am in London, Ontario. My Rogers store did not receive any iphone 6 plus. and I was told our local applie store only received 10 iphone 6 plus!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Emorrie69
I've Been Around

There are no IPhone + in Nova Scotia at rogers.  Its a nightmare over here

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

astroduck
I Plan to Stick Around

I am still waiting for mine...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Tubigg
I Plan to Stick Around
NO Rogers stores in the GVA have any Iphone 6+ in any config....most of them got there shipment around 12 but no 6+ but they did tell me they will see a shipment tomorrow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deltasypher
I Plan to Stick Around

seems every store and rogers rep over the phone all have different info.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Tubigg
I Plan to Stick Around
NO Rogers stores in the GVA have any Iphone 6+ in any config....most of them got there shipment around 12 but no 6+ but they did tell me they will see a shipment tomorrow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jayshd
I Plan to Stick Around
Didn't get my 6+ either (#9 + #56) picked up a regular 6 temporarily.

Only MTS in Winnipeg got 6+s

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

guyman
I've Been Here Awhile

is anyone in BC able to log on to myRogers to check their status?  It's been unavailable for me all day.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

akswun
I Plan to Stick Around

Just stopped by the Rogers store in Scarborough (Malvern) Sheppard & Markham.  They haven't received any shipments yet.  Rep said 'nothing all day' not even a demo.

 

My Rogers continues to be down.  Last logged in on Wednesday with status "In Progress".  Like others I'm more dissapointed with the communication with customers, not so much having to wait.  

 

Reading the posts on here will def. bring your anxiety level up.  That being said, I really hope Rogers releases some kind of a statement to customers.  I personally do not have any contracts with them.  So I can up and leave if I wanted too and go to Fido.  But I'm not going too.  I'll just continue to bend over and take it from them via Cable/Internet/Wireless.  

 

I have come to terms years ago that Rogers is at a level where they don't have to say or do much for customer satisfaction.  Kind of sad that there was a Rogers employee on here selling everyone on the bluetooth speaker with minimal information on status of their website and Reservations.  But again, its all about the $$$$!