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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Log in to MyRogers and then at go to www.rogers.com/reserve then you scroll to the very bottom and click on "Reserve to upgrade" and then it will show you the reservation that you already have and your position in line.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Georgekhoashaba 

 

Exactly! I am staying with my reservation and getting the 128GB iPhone 6 Plus Space Gray. Thank God it went into progress yesterday lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Alex_D
I Plan to Stick Around
@markymckram You were able to get a 6 plus without a reservation? Know if that store had a good supply or is it too late now?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around
Heard from a Rogers rep on face ok saying that they are out of stock for the pluses... I have posted another question about those who have the "In Progress" status on your res... Will post when I find out..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around
No Vinnie, we do not have any idea when we're getting more stock, we are working with Apple on inventory. Our intent is to get an iPhone 6 to every new and existing customer that wants one as quickly as possible. As for those "in progress", it means your phone is on its way and the next step is a call from your store for pickup.

-Chris

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around
In progress doesn't seem to mean much apparently, mine has been like that for 4 days. I guess it's better than being open.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hdf
I Plan to Stick Around

 

 

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scbassett
I've Been Here Awhile
I reserved a 64GB Space grey and I'm number 8 in line. It still shows in progress pre fulfilment. I thought being that high on the list it would at least ship on launch day. Anybody else get their phones shipping today from the business site?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thekamp
I Plan to Stick Around
Just stopped by an authorized store in Winnipeg (where my 6+ is destined to go) guy working said probably early next week, also mentioned that 2/3 of the stores in Winnipeg go zero phones 6 or 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jayp416
I Plan to Stick Around

They have up to 15 days to get the phone to you from launch day.  The point of making a reservation was to not have to wait in a line and have it brought to you when ready.

 

If you wanted it gauranteed today, you needed to be camping out in line somewhere or at a Rogers store this morning.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

markiskander
I Plan to Stick Around
Posting from my 64GB Space Grey 6. Feels good mang. See y'all in two years. :v
MI

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Danielleswan
I've Been Here Awhile
So does having your phone status in progress actually mean that rogers physically has the phone? Or that they are waiting delivery of the phone so they can ship it? Rogers customer service at its finest. Once again.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around
True....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dvbui604
I Plan to Stick Around

People...don't bother checking your status on the reservation system.  Mine still says OPEN but the store has my phone and I am going to pick up after work.  I called and even asked them to check if my name is on it and they said yes.  They were just receiving it as I called around noon for the Plus models.  

 

This is at a Rogers Plus store in Burnaby, BC.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Yanki
I've Been Here Awhile

That's not entirely true.

 

All Carriers know before hand what denominations of phones are going to be sent to them as a whole.

 

Therefore, their reservation systems should not have surpassed the number of phones that they were allotted.  We were all reserving so that we can get these phones on launch day.  Otherwise, what is the purpose of a reservation?

 

This is definitely a Rogers screw up.

 

I would have been totally fine with a message at reservation time that stated "Sorry, all stock have been assigned to reservations".

 

I have friends on Bell and Telus.  Both of them are enjoying their iPhone 6 Plus reserved phones today. 

 

And the fact that Rogers can't even get their stupid idiotic IT personnel to fix their My Rogers area on their website is quite pathetic. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Thanks for showing me how to check my reservation ... i went from 255 to 249 for i6+ Silver 64gb.

 

Woot?

 

I ordered a leather case from Amaxzon.ca, currently scheduled to arrive October 9-16.

 

Me thinks I'll get the case before the phone!

 

Oh, wel, all good things ...

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Matteous89
I'm Here A Lot

2pm here in Calgary and just got my 'phone call' saying my 6 space grey 64gb is ready. At Crossirons mall.. Hope more Calgarians start getting the same news.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Danielleswan

Yes it means they have the device and going to ship it out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Actually in progress does mean alot, you're not factoring that yours was in progress for days before launch, it's past launch now and they are going to do everything possible to move these units out asap, because i know that hundreds of people are gonna jump ship to bell or telus if they don't.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around
Daniellewsan,

Based on what I read I think they have the phones for those that are in progress, this does not pertain to business, they have the phones and have to just ship it out but it has been allocated to their "owners". Wish I was one of them...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scottwin
I Plan to Stick Around
I can't believe it but I think this reservation thing worked. Rogers called my wife and her 6 with 64gb is ready for pickup. I was number 197 and we didn't have any expectations of getting one on launch day due to previous news hype of everyone lined up outside stores all night to get one. Going to pick it up on the way home from work. Cheers and good luck to the rest of u. Thanks everyone for all the helpful advice on this thread (after weeding through all the whining that is). Cheers!