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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around

CAN WE EXPECT A WORD BACK FROM ROGERS IN THE UPCOMING HOURS? FED UP WITH THEIR SILENCE. 700 hundred pages and not 1–NOT 1–employee! Outrageous, OUTRAGEOUS.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Shaown
I Plan to Stick Around

@Timcooper
If the ones you ordered come within the 15 days I say return the one you bought and grab the reserved one, especially if you got a larger storage. I checked out the 6plus at futureshop and it's stupidly big, so maybe try to check one out on display in the meantime

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around
So any update for those of us who had a 6 in progress since monday and no shipping notification? Any news?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kavinsky1986
I Plan to Stick Around
I'm in Edmonton and mine aren't even in progress. Gold 64gb 6. Last time I checked I was 763 and 765 but I haven't been able to check today. My Rogers is down

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
I tried a 6plus at futureshop at lunch. It is huge! and heavier than I thought. Having second thoughts now... And before anyone asks that was the display model, none left to buy.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

omro
I Plan to Stick Around

So far today, I've gone from being:

 

For an iPhone 6+ 64 Grey

 

#597 out of 870

 

to

 

#591 out of 870

 

 

which I can only attribute to people being frustrated and leaving the queue.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

krida51
I Plan to Stick Around

I am from NB, reserved the space grey 64gb 6+ on the 12th when I got to work at 8 am and got #680 (or so). I am currently 652 and still at "open"
It has been dropping slowly, I assume due to folks cancelling their reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Shaown
I Plan to Stick Around

@doodads

Mine was in progress since monday evening, iPhone 6 64gb Space Grey, was #185 in line, still no uppdate, still in progress

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@astroduck Calgary here, UPS just made the delivery to market mall rogers about 45 minutes ago, don't know how many they got though

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

egaddam
I Plan to Stick Around

@ doodads - me!! my status changed to "in progress" on monday and NOTHING since then. iPhone 6 64gb Gold.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
The 6 plus isn't that big, it's just many of you are used to having a small iphone, trust me i was that way tpo when i had my iphone 4 about 4 years ago. I've been using my Galaxy Note 2 for 2 years now and trust me you'll get used to the 6 plus in a day tops and you'll never think about going small again.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
I'm going to a futureshop after work to play with both. Honestly if it feels too big I'll be going with the 6, I haven't heard from many with the plus to attest to the actual size etc.

Honestly I would have taken the 6 if it had 1080.. not impressed by the fact it's not true HD. and the fact the battery is essentially the same as the 5s.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

novy89
I Plan to Stick Around

I am starting to go out of my mind. I have been checking my email, status, and this forum ALL DAY LONG.  Still no change, my status has been "IN PROGRESS" since the last 5 days and there is no longer a number and I can no longer cancel my reservation.  I live in Nova Scotia.  Is anyone else in the Atlantic Provinces in the same situation?  Have any of you recieved your reserved phones yet?  Also, has anyone gotten their reserved phone at an AUTHORIZED ROGERS DEALER?  Any information would be much appreciated.  Thanks!

iPhone 6 16gb Space Grey - IN PROGRESS

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
STILL IN PROGRESS 😖😖😖

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattfca
I Plan to Stick Around

I just went to futureshop to play with a demo 6+, i am dissapointed.  The note 4 is so much better in every way EXCEPT ios (only reason i want an iphone, ios is just better).  

 

Tough decisions ahead.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

marimo
I Plan to Stick Around

@salvo10:

 

Thanks for posting! I am picking up my 6+ at the same store too. Now I feel a bit relieved..hope we can all get ours this weekend.


@salvo10 wrote:
@ok so I just got off the phone with the Rogers plus store in downtown Montreal I got it shipped too... I spoke to the same manager I spoke yesterday who was very straight up with me and said that they received a bunch of the reserved stock late morning! 6's and 6+ alike and he told me that if mine was in this batch to sit tight and that I will get a call today or latest tomorrow as they are entering all of them I to the system and then calling the customers! And he said that the systems have been very messed up and most peoples statuses haven't changed or been updated!! Is he right did he bs who knows but that's what he said... @Meowmix I'm sorry to hear that bud!! Hopefully this info I just got applies to all us +ers that went into progress yesterday

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

None of this is a surprise. We all had knowledge that the 6 Plus models were scarce and that it would take time to get them. There's some 198 or so 6 Plus models that went into In Progress yesterday. These are the only ones available and should be delivered in the next few days. These people are lucky because the rest of us may have a bit of a wait ( 3-4 weeks by latest estimates ) but again, that's been communicated already by Apple. Anyone with expectations of getting one soon ( other than the 198 ) are not living in reality. Take it easy ( chill out ) and be patient. They'll come and before you know it, you'll be complaining about how big it is and that it doesn't fit in your pocket.Smiley LOL

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around
@ Shaown

It's nice to hear I'm not alone. I know for a fact people behind us for the same model have gotten it though.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

yul1ns
I've Been Here Awhile

Anyone know from past experience the difference in shipping times for the regular line and the business line?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
It's really upsetting me that the My Rogers site continues to be down for me, third day in a row now. Even the usual workarounds don't work. So, not only do I not have ANY sort of communications from Rogers, I also can't even check the status of my reservation myself. For a behemoth of a tech company like Rogers, letting your website be inaccessible to certain customers for days on end is just unacceptable. I can wait for the phone, but at least have enough respect for your customers to acknowledge that they exist and are anxious about their reservations.

Rogers advertised heavily asking people to use their reservation system, we fell for it, and this is what we get? At least get the site back up for customers who haven't been able to access it for days already!