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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around

how can i check the status ? there is no option other than to reserve, 
and im all ready 43rd in all of canada. so ?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

olchika
I've Been Here Awhile

Hi Micholas,

 

That's exactly why i had to share - means that there is still hope for all of us... And the good news, I was pretty sure that I was not gonna like it just by the size of it... But after holding it, i think i'll take my words back. Will be playing around with it later on to make my final decision. 

 

Good luck to all of you. I had reserved my iphone 5 2 years ago, and I remember getting it the day after launch. I hope Rogers will make sure all the phones are delivered to their respective customers on time. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KilledTarantula
I've Been Around

I was 36th in line for an apple iPhone 6 64gig Gold but I still havent  got my email

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
Still waiting on a call for my confirmed 6 and to see if my in progress 6 plus made it to the same pick up location on the same shipment.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

MaaMnfNaf
I Plan to Stick Around
I just spoke to my friends husband who works for Telus who told me Telus has the plus and what is going on with rogers might be that rogers activated a plus before launch which would make apple claw back on the devices they gave them as a penalty.. He said nothing else makes sense seeing as Telus has them

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

501joe
I Plan to Stick Around

Hi Alisa,

 

This is the first business account reservation that I've heard any movement on. Would you mind snapping a screenshot of your reservebusinessdevice.ca page?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

titanle
I've Been Here Awhile

My place in line this morning waas 66/455 and now its 66/460 for my 64gb gold 6.  Haven't received any emails or anything and the status still indicates pre-fulfillment.  I'm assuming I wont get it until next week lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kcockbur
I Plan to Stick Around
if this is the case, that 100 people get there phones out of all of canada, i think there is going to be a big issue here,

im going to be calling in for sure after this launch is finished.
not cool,partially unacceptable.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Codyrog
I Plan to Stick Around
No 6 pluses at the Rogers store, but I did get a Text from Rogers saying ios 8 was out. Thanks Rogers. Very useful. Pffffffft

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@milne18 i"m in Calgary, no idea how their system works!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JLaudio85
I Plan to Stick Around

Look like nothing for today. I called many rogers store and pretty much everyone told me only 6s are available for walk-ins and no plus until they get their next shipment hopefully.

Please tell me im wrong! Smiley Sad

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

salvo10
I Plan to Stick Around
Ok so I just got off the phone with the Rogers plus store in downtown Montreal I got it shipped too... I spoke to the same manager I spoke yesterday who was very straight up with me and said that they received a bunch of the reserved stock late morning! 6's and 6+ alike and he told me that if mine was in this batch to sit tight and that I will get a call today or latest tomorrow as they are entering all of them I to the system and then calling the customers! And he said that the systems have been very messed up and most peoples statuses haven't changed or been updated!! Is he right did he bs who knows but that's what he said... @meowmix I'm sorry to hear that bud!! Hopefully this info I just got applies to all us +ers that went into progress yesterday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

MaaMnfNaf
I Plan to Stick Around

I'm about to cancel with rogers.. I called them on the phone to get some insight maybe due to their site being down, shipping or just not enough stock and was told that I needed to go on and speak to someone on the website through live chat.. Did that and am being told that they can't answer my questions how they don't have access the only way I'll find out is by waiting for an email... Everyone is saying they don't have any information since it was done threw the website...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hanshan
I'm Here A Lot

For any British Columbians here...

 

Spoke to a couple of Rogers stores and NONE of the Rogers in the Lower Mainland have received shipments as of this morning at 9am.  Walked into Futureshop and they had a 2 6s and a 6plus on had but can only process consumer upgrades, I have a business account ;(  At least I got to hold both and try them out at FS.  The Plus is huge!

 

Seems ridiculous to me that Futureshops and Bestbuys seem to have stock but Rogers customers who made reservations are completely ignored. C'est la vie. 

 

Going to pop into another Rogers store this afternoon and see if UPS has delivered by then. I have zero hope in the rogers business reservation system. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

Hello everyone So i am heading to work without a device. The devices haven't even shown up at the store. It kinda feels weird but i got my friend to stay on my behalf to see if he can get it for me. Added him as a authorized user level 1 and he will do the upgrade for me.

 

 

Someone was at the store amd said this cannot be done on Level 1 what so ever it MUST be account holder....

 

goodluck

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabesh
I Plan to Stick Around
Hanshan, so you are actually leaving a carrier because you couldn't get an iPhone on launch day? Wow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

j0Hnzer
I Plan to Stick Around
it's just mindblowing that some bell stores have more iphone 6 +'s than rogers combined *facepalm*

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

j0Hnzer
I Plan to Stick Around
i don't care if mines delayed i just wanted better customer appreciation and service

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around
@MEOWMIX

Any updates at the warehouse? When are the 6+'s being shipped out? Where are the gold iPhone 6+ 64 gb at?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

titanle
I've Been Here Awhile

UPDATE: I am now  #50/447

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Bleech
I Plan to Stick Around

This is just what Apple do though. They work on the "we all want what we can't have" premise.

They keep supply short to build interest and make everyone want one. 
Clever marketing, but personally I think they suck. We always come back though, a bit like the dirty girlfriend who treats you like crap Smiley Frustrated