09-09-2014
01:41 PM
- last edited on
03-26-2015
12:48 PM
by
RogersCassandra
Hello Everyone!
Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!
1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus 16GB, 64G,128GB " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.
Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or sometime before Friday!!!
Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.
Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.
Thank you!
***Edited Labels.***
09-19-2014 12:31 PM
09-19-2014 12:32 PM
I am on a business account and had reserved one. iPhone 6 64G Gold. I actually just went downstairs and asked if they had any in. They said they had all of the models for iPhone 6.. But not iPhone 6 Plus.
So I cancelled my reservation and picked it up in store.
09-19-2014 12:33 PM
UPS... really how long does it take to drive 6 kms and drop off a bunch of phones in the DT Vancouver store? Drive faster.. they should've used FedEx... UPS has lost my business forever and ever... 😄
I don't think I'll be getting my phones till the afternoon or tomorrow 😛 Yes the Rogers store is being dodgy about their answers.. must be a script they're reading. The woman told me I'd get my phones in a week.. hello UPS is out delivering now!
09-19-2014 12:33 PM
09-19-2014 12:33 PM
09-19-2014 12:33 PM
09-19-2014
12:34 PM
- last edited on
09-19-2014
12:55 PM
by
RogersDarrell
Hello Jrsmithz
Oh i am beyond upset at this point. I have work at 2 and still waiting here..
09-19-2014 12:35 PM
@Meowmix,
What happened with you? Last I recall you were waiting in line. Did they have 0 phones available for walk-ins?
09-19-2014 12:37 PM
09-19-2014 12:38 PM
Called the store and asked if I could come in and pick it up as I received notice it was received in the store. They said that I need to wait for the call as they have to go through the shipment to ensure mine is there. HA! Screw it! I'm going to the store now!!!!
09-19-2014 12:39 PM
09-19-2014 12:39 PM
09-19-2014 12:42 PM
09-19-2014
12:43 PM
- last edited on
09-19-2014
12:52 PM
by
RogersDarrell
I had mine reserved to Apple Store close to work. Arrived at 8.20am, very long line... After 15-20min wait, some employee yells "anyone on contract?" so weirdly enough, there were only few of us HUPing. Waited an additional 10min and boom, I was out by 9.10am with my 6 64GB. 🙂
People fail to realize that there are NO MORE contracts. If you cancel the line later on, you just have to pay, pro-rated, the rebate you got on the phone, which is totally fair. However, if you don't cancel, you just get a subsidy for being a loyal customer. Feel free to challenge my math. 😉
09-19-2014 12:43 PM
Just recieved a delivery notification to Rogers store in Brampton. I'm not even gonna call, I'm taking this into my own hands and getting it done. Now.
What a mess.
09-19-2014 12:43 PM
My Rogers Plus store just called, my phone is ready for pickup. 😄
09-19-2014 12:43 PM
09-19-2014 12:43 PM
What I don't understand is what's taking rogers so long to ship iphones 6+'s that are in progress and why some iphone 6's have been waiting to be shipped since monday.
There is something really weird going on.
09-19-2014 12:45 PM
I agree KittyKat. I registered for my iPhone 6+ 64GB SG at 5am last friday and I was in 128th in line. Yesterday I dropped down to 67 but status is still "open". I find it really hard to believe that all through out Canada there isnt even 150 iPhone 6+ 64GB SG to go around. What kind of launch is this?! Apple should have been expecting this considering they have been through a bunch of iPhone launches now. GET IT TOGETHER!!!
09-19-2014
12:45 PM
- last edited on
09-19-2014
12:47 PM
by
RogersDarrell
Down again! Can't verify orders,
09-19-2014 12:46 PM
XanderLo,
You are correct. It is always better to make use of the contract allowance for new phones. There are no contracts that have prices reflective of not subsidizing a phone. Therefore if you purchased one outright, you are still subsidizing a phone that you aren't getting.