Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

[Meowmix]

Hello Everyone!

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

Thank you!

***Edited Labels.***

[glaverdure]

Local Rogers in Ottawa opened unannounced at 8am... no lines when I got there around 8:30 & they had iPhone 6's in stock!

They had not received the 6+.  I was 60th on the list for the Gold 128GB & went from "open" to "in progress" yesterday afternoon.

I was able to access the Rogers site no problem this week, but since the outage last night I can only login but not access info.  No email on shipping yet, but I am hoping since the status changed yesterday that it has arrived somewhere in Canada.

[RyanKelly]

Anyone saying bestbuy or whoever has pluses.... Is not well informed. The fact is ONLY apples stores had 6+s today for launch.
Apple kept any available stock for themselves.

Most carriers are now saying the 6+ won't be available till Oct.
I literally just watched the Bell store pull their 6+ display off the floor because so many people were coming in , asking for it only to be told "oh we didn't get any 6+ in "

[cynikalmindset]

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@Jimmy2x2x wrote:

Can we cancel "In Progress" orders? Let's say i found the exact phone i am suppose to get but find it locally. How would i go about cancelling my preorder?

---

Just wait until you get the call and say you don't want it as you already picked up one

[jdetmold]

Jimmy2x2x

what phone did you have reserved? 

[tcrosbie]

glaverdure,

which store?

[Georgekhoshaba]

Called my rogers pickup store about my 6 plus that's in progress, they said they don't have either the 6 or 6 plus but the only one they have on record coming in today is the 6. They said the 6 plus hasn't shipped out and that when they do they will have a very small amount of stock of the 6 plus.

Looks like both Apple and Rogers dropped the ball here.

[aj85]

Wow....Rogers, you fail. Vancouver won't see a shipment until later in the afternoon as there's been massive delays. Brilliant. 

[glaverdure]

tcrosbie - Rogers Plus on Strandherd (Barrhaven). Future Shop next door had a line set up outside... no one in it.

[omro]

Can anyone who has received their phone post on here what phone they got, and where they were in the reservation queue? And whether they were a business or consumer client.

Thanks!

[Jimmy2x2x]

forget it, i am keeping my reservation

I thought a local Best Buy had some plus' in stock...i called and they were sold out. This is what they received today and this is probably the biggest Best Buy in Quebec. 

10 iPhone 6s

3 iPhone 6+s

lol

[gozel]

What i dont understand is how could 6s be in progress since monday and not show up shipped by friday... get ur act together rogers

[cynikalmindset]

what a disaster of a launch...guess nobody really thought people wanted HUGE iPhones huh?

[Jasonde]

It's not rogers fault. There are so many variables to consider and it's not one reason alone that has caused your delays. But if you wanted to find one to blame, blame it on record sales, not rogers

[Slam1967]

I called around multiple Best Buy and Future Shop stores in the Markham/Richmond Hill areas and they never received any 6+, but have plenty of 6s available.  They might get some today, but no gurantees.  It's better to call around as it seems some other comments on this Board did find a few stores that had them available for walk-ins.

[Solaron]

Some folks are going to get really rich today by offering their 6+'s for sale, especially the unlocked.

[shopalot4882]

For anyone waiting for a 6, I would call around I've found several stores that have some available for walk-ins!

[inferno129]

rogers+ polo park in winnipeg has iphone 6's thank god..(no plus)

[charlo1_1108]

Called the 2 Rogers Plus in downtown Toronto

Me:  Did you get your iPhone 6 shipments?

Rogers: No

Me:  Do you know when you will get it?

Rogers: No

Me: Do you know if you will receive 6 pluses?

Rogers: No

Me: Do you know if you will get non reservation phones?

Rogers: No

Me: Do you know ANYTHING?

Rogers: No

So helpful.

[wpd]

Meowmix, you've gone silent. Did you get your phone ?

[Micolas]

Hello Everyone,

    Just an update, I know the Logiix Wireless Bluetooth Speaker promotion is a bit of a hot topic on here. Just so everyone is aware, the Speakers are based on time of reservation and not when they are picked up from the store. When you reserve your device, your number saves both your priority for the phone, as well as for the Speakers. When your phone is shipped to the store location, your speakers are shipped along with them in the same package. Hope this relieves some of the stress for you.

   Hope this helps. 🙂

[Yanki]

Wow this is crazy! The whole idea of a preorder is to ensure you get it at launch. I was 500 in line for an iPhone 6 Plus 64GB storm gray. I have not been able to see my status all week. Kept getting error messages on the rogers site. Really really annoying!