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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around
Anyways, going to bed now. Meow, good luck to you, and thanks for your long-lasting help here!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
Apple doesn't take all the supply... Just most! Everyone else gets bread crumbs! Gotta have phones to satisfy thoseines up at Apple Store for 3-7days or bad publicity ensues. But I would guess apple gives 70% to their stores first. If I had seen a way to reserve an upgrade through apple I would have. Will investigate that better in 2-3 years when I upgrade again.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SlyM
I Plan to Stick Around

Well, this morning I started at 196 (originally 221 on pre-order day), dropped to 195 and then was part of the big dump early in the afternoon and dropped to 61. And there I sit. Ah well, not holding my breath I'll get it tomorrow or this weekend. Hopefully soon. 

 

iPhone 6+ Silver 64GB (pickup arranged at Metrotown in Burnaby, BC).

Enjoy your new phones, those that are getting them tomorrow anyway!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
Assuming a good alternative with solid security doesn't appear by then (not Google, maybe Microsoft shockingly).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Firstlight
I Plan to Stick Around

I'm still sitting at 126 for a Plus 64 gig spay grey. I'm in BC. Our Futureshop has some plus models in... no 64s but they have plus 128 space grey and lots of regular 6's.... minus the golds. I'm thinking of going to line up there shortly lol 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nmnhuq
I Plan to Stick Around

UPS delivery information for my iPhone 6 traveling to Vancouver, BC

 

Mount Hope, ON, Canada 09/19/2014 1:13 Departure Scan

Mount Hope, ON, Canada 09/18/2014 23:40 Arrival Scan

Concord, ON, Canada 09/18/2014 22:35 Departure Scan 

09/18/2014 21:01 Origin Scan

Canada 09/18/2014 0:05 Order Processed: Ready for UPS

 

I hope it makes it here by morning Smiley Happy

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DjRags
I Plan to Stick Around

Guess business users are getting the short end of the stick. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
I thought about this.... Maybe the stock the stores are receiving will put aside iPhones for people who have reserved??? I mean there's a TON of rogers locations if they shipped even - handful of units ton store maybe they set them side for those people that registered? I simply can't fathom they received less then 50 units per device it doesn't make sense

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
And again.....

We are currently experiencing problems accessing your account and therefore cannot complete your request at this time. We apologize for this inconvenience. Please try again later.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DaveDemian
I Plan to Stick Around
2am-6am EST is the maintenance window... God knows what crappy system Rogers has that it needs a window that large or a window at all... But it does sadly.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
LOL it's probably a backup script that runs all their CPUs at 100% - I mean I'm hoping I get it tomorrow like how can't you when you start off the bat a week ago at 45 and now at 5...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ac512
I Plan to Stick Around

What's going on with the iphone 6+ that are stuck on in progress?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

markiskander
I Plan to Stick Around
Did/does future shop normally Future Shop get a shipment for launch day? And do they have stock for walk ins or just preorders? What I'm asking is: should I line up at Future Shop or is that not how it works there?
MI

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
I was #45 last week on Friday at 3:30am and I'm still OPEN anyone stuck in "in progress" is a Step ahead of me!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gambiit08
I'm Here A Lot

6 128GB SG

 

it shipped, to a rogers plus location in Calgary... hopefully it arrives tomorrow...

 

After tracking it says expected delivery date: Sept 19 @ Noon (still says on schedule)

 

It's in Ontario though right now... hmmm

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around

I really thought that Rogers would have handled the communication with their customers a little better. Leaving people in the dark is not what I call good cusomter service. Just my opinion.

 

I would really like to know what is going on with my order tho... (iPhone 6 Plus 128GB Gold)

 

Started at #44 

Currently at #8

Status: OPEN

 

I can't believe that they wouldn't get at least a few hundred on each variation for the whole country. Although that seems a bit low.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Firstlight
I Plan to Stick Around

I got my 5 as a walk in at Futureshop on launch day. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello markiskander

They will have but i am guessing a small amount as well

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello ac512

Either they are stuck there and won't move unless they aren't shipped yet or Rogers shipped them but with the site being flaky and down, it hasn't updated.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gambiit08

You will get it today 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Sush
I'm Here A Lot
Any one waiting in line with you meowmix?