Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

[Meowmix]

Hello Everyone!

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

Thank you!

***Edited Labels.***

[kavinsky1986]

I'm still #763 and #765 for my 2 gold 64gb iPhone 6's. Wonder when mine will arrive at the store I chose to have them shipped to...

[Dot01]

Both of mine were in progress on Monday and have not shipped. 1-3 days has now passed. I have no hope left of getting mine tomorrow. 😭

[Solaron]

youngrichone - Yeah, those restaurants are still there.  I've only been to that Olive Garden probably twice ever. 😄

Shier - I was in line at Polo Park Apple Store for my iPhone 4 back in 2010...  that was 4.5 hours or so of madness.  It took forever and I was only like 15 people from the front.

[JCT12121]

You have hope. Just believe. They may ship during the night.

[AdrianG]

When reserving, Rogers promises to keep us up to date etc. I reserved my 128gB silver iPhone 6+ on day 1, number 25. Since then: NOTHING, RIEN, NADA. Just "open"... No word back from them. And I paid $40 for that service. I'm not blaming Rogers for their stock, but their communication is shameful.
When will I get my iPhone? Tomorrow (apparently not), Monday (highly doubt it), in three months (probable).
What a great way to welcome a new customer.

[Shier]

agreed, their page said they'd keep us updated and if we didn't check ourself we'd know absolutly nothing till they ship.

[dhanking25]

Any ones IPHONE PLUS shipped?

[kjoseph]

AdiranG,

I completely agree with you. I'm in the same boat with my Silver 128GB Plus. I'll be very happy to wake up tomorrow morning and find out they came through but if not, their lack of communication makes me question whether I should be going with someone else.  I reserved early on the 12th like they said to, got a low number, paid my $40. If I'm not going to get my phone on launch day, the least they could do is send me an e-mail letting me know I haven't been forgotten.

I can't even check my account because it tells me there's a problem with accessing the information (though customer service was able to access my account to switch to one of their new more expensive plans). 

[Traviscrazy83]

Business - iphone 6 plus gold 16GB

#13 out of 200+ order is still in "pre-fulfillment"

[BB6]

I waited out at polo last year for the 5s. The line was incredibly short. Like 30-40 people by 4 am. I was like 4 in line. Looks quite a but busier, drove past at 8 and there was already 30-40 people. But by my reckoning it'll be the only place in town with 6+. KP rogers told me they received 0. Regretting not waiting at apple but couldn't find anyone to come with

[Solaron]

Thanks for the update BB6, I may wait in line for iPhone 7 at Polo, in 2016. 😉

[AdrianG]

Kjoseph, I really don't want to be that guy but hey, I would of appreciated if someone told ME. By the looks of it, we aren't getting our iPhones any time soon: the stocks are ridiculous, and our reservation would be marked as "in progress" if they even had our specific unit. I am number 25, meaning that got less than that from Apple...

I think that this is what happened: Apple never thought the demand for the 6+ would be so high. Add to that the manufacturing issues going on at Foxconn, things aren't looking very bright. AND 128 isn't the model most people are going to get=not a lot get produced.

We are probably going to have and wait for the next batch to show up. When will that happen: I have noooo idea...

ps: I saw the moderator edited my last message. Please apologize the vulgarity, I was a little annoyed...

[Sully91]

I just spoke to a Rogers rep and asked him why people who are higher in the line are getting their shipment verifications before those who are lower in line for example the ones who are 300th compared to 500+ in line and the rep said he has no idea and that it seems like Rogers is just shipping them out randomly. This really upsets me cause what is the point of the reservation system then 😕 such a failure.

[BB6]

Solaron

It's killing me not being there right now, especially with the uncertainty of the 6plus. I will most definitely be there for the 7!

[Bluecollar]

Will Rogers Plus let me pick up a consumer side reservation for business account?

[DarylR]

I've waited a week and not a word from rogers about my iphone 6+. Transparency is a better business model to have then being left in the dark, even if it's to say they have no idea what's happening with the pluses. Time to make a switch after 15 years.

[Bluecollar]

I reserved 2 phones under my old consumer account before switching to corporate.

[zynnabunn]

Anyone who is waiting at a store, please let us all know if you see a shipment arrive!

[Dasilvr018]

Anybody camping outside of Yorkdale tonight?

[07eclipsegt]

Wow I am #10 for same phone and still says in progress

[willywonka]

I'm low 300's for a 6+ 64GB and still an open status, this sucks. Gonna hit some stores in the morning see if I can snag one retail.