cancel
Showing results for 
Search instead for 
Did you mean: 

Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello justin24

They will call the number the reservation was made on. So if u don't have a cell, call the store in the morning via house phone or something and let them know

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.


@karinegaboriaul wrote:

Meowmix

 

I am starting to worry a lot! I dont have my phone I lost it, so they cant tell me when the device is ready to get picked up and so i cant see if UPS text me. Everyone seem to have the SHIPPED status now, but I dont.

 

Should i expect it for monday? IN PROGRESS since monday. Is my Rogers Store stupid?


Meowmix

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kasia2010
I've Been Here Awhile

Hey guys,

 

Is anyone else at a complete stand still when it comes to the IPhone 6 64G in space grey?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

PRafols
I've Been Around

what time does rogers open tmrw 😧

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello karinegoborial

They will email you with the tracking number. The text is from Rogers as well. You will most likely get it tomorrow if not Monday then

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

markymckram
I've Been Here Awhile

Yup Im stuck at 144 and its sucks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Slam1967
I Plan to Stick Around

For the individuals that lost or sold their phones, couldn't they sign into the account and change Reservation information including the email and phone number?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello PRafols


Store should be opening at 8am the earliest.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iNathan18
I Plan to Stick Around
Well, I had big hope for my iPhone to come in tomorrow. I guess being #44 in all of Canada doesn't assure you a device at launch, even if Rogers is the largest carrier in Canada. Anyway I'm still going to keep my reservation but I may go to a store to see if I can get one before my reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Shier
I Plan to Stick Around

I was like numer 236 when I pre ordered a 64gig iphone 6+, my account is still showing open and number 26

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Slam1967

Once the status is IN PROGRESS or SHIPPED u can't change it. You can only change the email u have ans store location if u have a OPEN status .

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
How have they not received any 6+ 128gb silvers ughhh

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around

@Meowmix wrote:
Hello MaxPowerthe3RD

You have 7 days to pick up ur device. So no u can go any time of the day to pick it up:)

Hey Moewmix, 

 

I am not entirely sure thats accurate. I was told by an online CSR that you have 7 days yes, but it breaks down like this: 4 days to be delivered, 3days to pick up from the store it was delivered to... Is this accurate?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Sully91
I Plan to Stick Around
tmoult what model did you reserve?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

naughtynurse
I Plan to Stick Around

Meowmix!!! (or anyone who can help)

 

Could someone tell me if it could be a glitch i havent recieved anything about shipping?! I ordered a 64gb gold iPhone 6 and was #98 when i originally ordered it last friday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Slam1967
I Plan to Stick Around

For the individuals waiting for the iPhone 6+ some information on the battery was recently released.

 

iPhone 6 Plus Teardown: Twice as Big a Battery as iPhone 5s

 

http://www.macrumors.com/2014/09/18/iphone-6-plus-teardown/

 

So instead of worrying about when the iPhone arrives, just look forward to the exciting features with a longer lasting battery. 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

markiskander
I Plan to Stick Around
So...if they're using UPS Saver, what are the odds it'll be here tomorrow in Manitoba?
MI

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Vsnlweb:

Its 7 days from when the stores calls to say its in.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

johnbbad
I Plan to Stick Around
My number dropped by 200 today in a very short time only 275 more 6+ 64 gb grey definitely not getting tomorrow pretty bad when carriers can't work out a contract with Apple for at least 500 min of each model nation wide wow but I'll wait to pass judgment tomorrow these phones are only as good as the carriers with out them PAPER WAIT Oo hint hint Rogers

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello vsnlweb

That is incorrect. The CSR has given u the wrong information. The one i gave is accurate

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Sully91
I Plan to Stick Around
Hey Meowmix would you know why people who have reserved the same model as I have (iPhone 6 64gb SG) and were higher up on the list than me are getting their shipment details while mines still "In Progress"..?