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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

antunica
I Plan to Stick Around
This is actually an embarrassment on Rogers' part. Anyone think an apple store will still have stock of 128GB 6 pluses around 1030am?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Looks like we're both in progress now Meowmix! Glad to know yours is too! Aha we made it!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around

@MEOWMIX 

 

ANY UPDATES?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AdrianG
I Plan to Stick Around

haha! Same here! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

501joe
I Plan to Stick Around
Meowmix.... What part is untrue? I think you just confirmed what I said.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Slam1967
I Plan to Stick Around
Still no change after nearly 2 hours, but Rogers is now sending 2 generic emails about reserving the iPhone online in English and French.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Bashirc
I Plan to Stick Around
@501joe this is a quote from a regional corporate sales manager in BC!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jt444
I Plan to Stick Around
iPhone 6+ gold 64gb. Was 454 now 403 were moving along folks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I can't view my account online, on my iphone through safari or the mobile app.  Any suggestions?

I can open the mobile app but I don't see where my new device order would even be listed.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello 501joe

AHH my mistake there. I read it as " New customers". My Apolizes for that!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mattsatt

He isn't picking up which means they are still working on it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

501joe
I Plan to Stick Around
Hahaha Bashirc are you for real? Unbelievable. I'm tempted to just cancel everything and walk, but where I live right now rogers has the best reception.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
Torontogamblers

Get off your phone and use a desktop

It works easy peezy that way

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
apple ALWAYS has stock for walk ins.

Rogers this time DOES NOT, with perhaps some TINY exceptions but GUARANTEED not for the 6 plus.

Now, what you might want to do is hang around the store because individuals like myself ordered for 3-4 lines for friends and if one of them doesn't want to buy out right then the stock is directly available in the store... but imo if you want it bad go get in line @ fairview or square one / markhamville.

Avoid eaton center.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

J04DAN
I Plan to Stick Around
Was number 44 and 56 for iPhone 6 16gb Space Grey and Gold. Been In Progress since Monday. Still no shipping details.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
torontogamblers,

Some of us are having the same problem with accessing our accounts. Been like this since yesterday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aj85
I Plan to Stick Around

I give up asking you questions, Meowmix. My last few weren't answered lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

guywithchud
I'm Here A Lot

So basically business accounts should just cancel and wait for nexus 6.

 

$400/month rogers bill and they can't even send a phone on time. worthless

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dangiers
I Plan to Stick Around
@mattsatt I know how you feel I moved to #94 this afternoon and haven't budged. I'm also waiting for the iphone 6+ 64gb in gold

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
He's only one guy who isn't an automated machine. Cut the guy some slack.

ps- lol @ those stupid french e mails from rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

torontogamblers
I Plan to Stick Around

I'm on my laptop and after logging in I get the message that the system is down!  It worked all week, just not the last 48 hours.  I even rebooted and cleared cookies!