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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
brian_90,

You will have to click into the Order # where it will show you more detail. At the bottom it will state your reservation number, XX of XXX.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

crosswire80
I Plan to Stick Around

@ russ369

 

hahah, that is so funny. Yea i notice that some employees are just there to get paid and waste their time on their own phones playing angry birds. I noticed that at some kiosks.

 

They have no knowledge of current trends or whats going on.

 

I called mine up and she was a bit knowledgeable but I must say that most of them are in the dark also on some things like this launch. You would think carriers would have learn't about a better system but guess not. They are more worried about getting ppl to switch plans and increase prices Smiley Very Happy

 

Ipads and atv october 21!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JLaudio85
I Plan to Stick Around

I have a question. Lets say IF I line up at say best buy or apple store, do I have to buy in full price or can I do an upgrade? I'm a bit confused.

When you guys saying you will line-up, do you mean rogers store or apple store?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikey_27
I Plan to Stick Around

I I just read this. It would appear that UPS also is holding back info regarding shipping status for the iPhone 6 (I would guess on Apple's request). Perhaps Rogers and Bell were told the same thing which is why looking at our reservation status is useless.

 

 

"Right now, UPS shipping labels show UPS Express Saver as the method of shipment, so get ready for your phone to arrive on Friday.

Our orders went through at 1AM PDT last Friday and these shipping numbers just arrived 10 minutes ago. UPS is most likely again holding details of these shipments back until the last minute to ensure iPhone 6 units aren’t delivered early.

Have you received your shipping number yet from Apple for your iPhone 6 pre-order? Get ready to wait by the door on Friday!"

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DingoBerry
I Plan to Stick Around

you can't do anything if you call the store, mostly you have to go there and talk to a person.

i can call or ask questions, god knows they take enough money from me each month, the least they can do is listen and answer a few questions.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

crosswire80
I Plan to Stick Around
@ JLaudio85 you can do the upgrade at the stores as they will have the ability to do that. Just make sure you have your reservation ID on hand. I did that on my ip5 from apple store few years back. Didn't pay upfront unless your buying it out right.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

baylismike
I Plan to Stick Around
This is ridiculous, as usual from Rogers.

I think I'll be in line at the Apple store tomorrow morning around 5am to try and grab a 6+ that way.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabertooth
I Plan to Stick Around
Hi bouche,
I re-ordered the iPhone6 Plus 64gb space grey yesterday and the position is 400, just let you know.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

russ369
I Plan to Stick Around

This whole process would be so much better if we could do the upgrade over the phone will rogers prior, then they just ship out the phone straight to your house... The stupid thing for me is that its an upgrade and I am not the account holder, so I cant even go in myself to pick it up I have to wait on the other person whose hours arent as flexible as mine are currently... gah i hate rogers

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mikey_27

Yeah that is true. UPS is also holding info

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
any tips on getting put through to retention... about to try again today.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

richymbl
I Plan to Stick Around
im really starting to hvae my doubts that i will not have my phone friday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DingoBerry
I Plan to Stick Around

what do you mean? did you cancel the order and then reserved it again and you got to be at position 400???

or you ordered an additional phone and it is at position 400? in the last 3 days i only moved down 50 spots...  how can you order it and be 400? you should probably be like 3500 or so

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wlossw
I Plan to Stick Around

Every new iphone launch is worse than the previous ones... But, we kind of have ourselves to blame with the out of control OCD... it kind of is a collosal waste of time for all involved...

 

btw I'm going crazy that they haven't shipped a business phone on time for me for the release date for the last 3 years! 😉

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

azerphire
I've Been Around

My iPhone 6 is showing 'In Progress' with a status of:

 

Shipping process has begun. Additional changes cannot be made. An email with shipping details has been/will be sent to you.

 

I haven't received any emails or calls from the store yet but I am going to stop by after work to see if they will have my phone for tomorrow. I won't be able to get down tomorrow until my lunch so hopefully it is thre waiting for me.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around

If UPS does hold off, when would we know it has shipped? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
oramgefreddie,

For me sending them a PM on Facebook worked great. Quickest and painless.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DingoBerry
I Plan to Stick Around

What number where you ?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mike75
I Plan to Stick Around

what did you get through fb?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
MEOWMIX. I called the store I have a reservation at, my iPhone is there according to the delivery list! They just got the stock this morning, she is going to call me back to make sure 100% they have it

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Frustrated100
I Plan to Stick Around

Ok, here's a theory...Rogers is the largest cell phone provider in Canada. Rogers knew weeks ago how many phones they had ordered. That's why they have a financial department.
Apple knew how many they ordered from China and how many were shipped.
Telus got so many, as Bell, as Rogers, etc. Rogers being the biggest got way more and their tagging system has to be different for that reason alone. Think of how many people have Rogers as their cell hone company, how many ordered the new phone. So for kicks let's say Rogers received 5000 6's in various colours, sizes, and 2500 6+ the same. The phones are distributed to all the rogers stores across Canada that had orders for them.. those phones go first to the clients that ordered them. So realistically my numbers are so low so anyone with a number under 300 for the 6+ period will get their phone between tomorrow and Monday night. Remember the number is for Rogers, Canada wide.