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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

twenty8
I Plan to Stick Around
We haven't even received our phones, but I'm wondering - if you get a defective device...who replaces it? Apple or Rogers? Always a chance for some new phones at launch to be lemons. Hopefully not though.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

GTT28
I'm Here A Lot
I have two iPhone 6 reserved, one through Apple and one through Rogers. Should I pick them both up and then just try to sell one of them? Or should I just not bother picking up the one from Rogers if I get the one from Apple?

I will be buying outright because of the crazy plan prices now.

Thanks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello twenty8


You go to the Apple store and let them know you have a defective phone. You must make a appointment with the genius bar before hand.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello GTT28

That is your decision my friend. You do what you feel like doing. Personally I would just get the Apple one and be on my way. Cancel the Rogers one after.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
Hey Rogers,

Y u no send me nighttime shipping email?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello nasa25


Haha!. I think i have a idea what's going on realistic here.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around

So Rogers might not receive any Iphone 6+ by Sept 19th? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mattsat

They will but a small amount of each. Apple didn't make enough iPhone 6 Plus devices it seems.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AccordTR
I Plan to Stick Around
Apple Canada released their ups tracking for both 6 and 6+ orders last night for those that preordered. Not looking good for us rogers customers waiting for 6+ especially.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
What's going on meow? I wonder if rogers will have my phone ready for me to pick up by Saturday now. I'd be shocked if they didn't but stranger things have happened

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello AccordTR

So did ATT as well and a few other carriers in the states. We MAY have a chance still.. I am sure you remember last year when half of us getting emails Thursday night that the device has been shipped meanwhile some statuses were OPEN still.. So u never know.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
Meow mix,

I thought you had a buddy that works in the warehouse? Any update from them?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello nasa25


Seeing as UPS is holding back until Friday and the carriers in the states today are shipping out the devices, maybe Rogers will be doing the same and instead of changing they statuses all together, they might just ship them out like last year and we just get a email or a phone call. It seems weird that Apple Canada and the American carriers TODAY send them out. No?.  No Canadian carrier has said anything about no 6+ being sold at launch. If the carriers didn't have them, they would have said something by now. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tcrosbie

I will give u a update when i speak to him. I haven't spoken to him since yesterday morning.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
This is killing me lol, I really hope that they're just not releasing info and that the low numbers get there iphone 6+ tomorrow

I'm currently sitting at 94 in line
64GB silver 6+
STATUS:OPEN

I might try calling the Rogers store I reserved to and saying "I received an email saying my phone was delivered, do you have it?" Hahaah

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
MeowMix,

When you speak to your friend, ask if they were iPhone 6+ and if there was a lot lol. Give us some hope! Haha

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello matfigs

I was actually planning to do that my self to see IF the store had it. It seems the stores got reservation devices yesterday meanwhile most if not all devices haven't shipped yet 😕 that is another odd thing.

 

 

Strange facts 

 

- UPS waited until today to ship them out 

- carries have NOT said they do not have 6+ but they have limited in Stock. 

- stores have reported getting reservation devices meanwhile most of not all the reservation haven't switched to SHIPPED yet or shipped out 

- Apple Canada today to is sending them out

- Carriers in the states Today are sending them out.. 

 

 

Maybe its just me but is anyone else noticing something? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

6 128GB Space Grey

was #168 on Tuesday when switched to IN PROGRESS

no change of status since, and can no longer see updated "place in line" #

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
@MeowMix,

Definitely something going on, I'm gonna call as soon as they open this morning. I'll let you know how it goes haha

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello matfigs

This morning i thought about everything and it seems like carriers either have sent them out already OR will be today but some of us should get them tomorrow or Monday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around

Sighhh, still no movement on the business side...

 

Would be nice to it change to In Progress (Activation)!  I'm not even looking for them to get SHIPPED.

 

Oh wells, hopefully it will change today!

 

Good morning everyone 😃