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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
Oh you mean from apple. I thought you meant rogers lol.

Congrats though!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wynterlu

Now i know but its still somewhat true tho. Apple just today is giving out shipping information for the IPhone 6 and so are other carriers so i would assume Rogers will follow. I agree they need to fix the website and go according to how it should be BUT i think maybe Apple has something to do with this. Who knows. We shall see during the day.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
Have any of the other carriers in Canada had any movement on the plus?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tcrosbie

Not from what i know but it's still early in the morning. I can see them doing all this during the afternoon / night. This way we get our emails during the night

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
Shouldn't we have at least gone to in progress in the meantime? I have a feeling a bunch of people will cancel today if it seeims like nothing is moving.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tcrosbie

Yes but as i said last night, this happened to many last year and with the iPhone 5. Their status never changed until last minute and they store called then to pick it up. The status was either showing OPEN or IN PROGRESS. Oh i would assume people will cancel today and alot of numbers will drop due to it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deltasypher
I Plan to Stick Around

woke up still cant access my details, it gets funnier now tho i log in theres a message that cant access my cable account details (i dont have that with them) then it says along the lines in the meantime you can access your wireless account (which turns out to be false same error as last night) guess it will be refreashing my email alot today as well.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

zynnabunn
I'm Here A Lot
So are we not supposed to pick up our phones until they call?

Has anyone switched to shipped for Rogers yet?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

DarrenI
I'm Here A Lot

I have a question...I have ordered the 6 in 64GB Gold. 

 

My status is "in progress". Now I am thinking I should have gotten the 6 plus. (I want the 64GB Gold in 6 plus)

 

What happens if I don't pick up the phone at the Rogers Plus store when they call to say its ready? Will my account be charged or do I go there and see if they have a 6 plus??? Or do I just not do anything about it and try and find the 6 plus elsewhere??

 

Any info would be great. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dsburfitt
I Plan to Stick Around
Darren I think it would be nice to cancel it so the next person in line could get your phone before Rogers cancels the reservation after a few days. They will refund you the 40$ reservation fee in either scenario though

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dsburfitt
I Plan to Stick Around
Ps #24/6+/128gb/space grey... Still open status... Hoping for change today/tonight

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tcrosbie
I Plan to Stick Around
No change:

iPhone 6 Plus 16GB Space Grey
6+ 16GB Space Grey
Position : 74
Status: OPEN

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

karinegaboriaul

jailbreaking is legal so it SHOULDNT be against the terms and conditions.. but then again, this is Big Brother, we're talking about so who knows..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Deltasypher
I Plan to Stick Around
@ tcrosbie so if I see you jumping around dancing on the forums I should get ready as well then. Guess the only thing that would have changed is if someone cancelled between you and I

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mattsatt
I Plan to Stick Around

I reserved a Gold 64GB Iphone 6+, I am currently at spot 171 and it is still open.

Is a September 19th delivery still possible? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

salvo10
I Plan to Stick Around
Goodmorning still #36 open for 6+ 16gb space grey... but i remain optimistic about it 😉 i have a strong feeling you guys are right and everything will start happening today and evening... I mean it has too and they gift start hauling!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cooljamie333
I Plan to Stick Around
Both my iphone 6 64 gold and grey are still in progress from monday....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cooljamie333

That is because UPS is holding back until today to ship them out. It seems UPS has been told to hold information until today to ship them out so customers wouldn't get them in their hands earlier or this case the stores. Also the problems with the Rogers site isn't helping at all.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mattsat

Truthfully?. I don't think so. Maybe another week yes.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello zynnabunn

That is correct. They need to call u or u call them to see if it there and once they confirm u can pick it up, then u go pick it up.

Yes only a few users got switched to SHIPPED status it seems. Only a few. The rest are STILL OPEN OR IN PROGRESS. Status.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Deltasysher


Same thing with mine but i saw that banner late last night.. I still get that message on my account and can not see ANYTHING on my account