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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jillzzzy
I Plan to Stick Around
 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
@cooljamie333

Not to mention you could probably sell it on eBay for a few $100K :S

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Stores do have a way of checking what they will be getting, they can look in their order/shipment system and check the pending P/O # to see what they consist of. The manager I talked to said only 6's expected and his area manager said a delay on the 6plus. Which I hope they are wrong but we shall see.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jamieb
I Plan to Stick Around

I so hope that is right.  I have had "in progress" since Monday as well.  I have never received an email from Rogers stating my position in the queue when it changed.  I only ever received an email stating that I had reserved.   I have 3 phones on the reservation system as I have 3 on my account.

 

Looking forward to Friday...

 

Anyone else find the Rogers site really unuser friendly?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Well if this waiting game continues much longer, I'm going to spend allot of money at amizon for 6+ accessories/cases !  (addiction I know !)

20min's to my prediction....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
I have had no log in problems...

But in general the site has been sub-par for years... and laughably terrible for the largest telecommunications company (i think) in the country.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

debrareid58
I Plan to Stick Around
@Meowmix.

iPhone 6 Plus 64gb Silver #387 OPEN. I got off the phone with the retention department and was told the only iPhones that will be out on Friday will be the iPhone 6 , the rep by the name of Mary Anne advised me that the 6 plus will be delayed by atleast a week, is that true ? Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jamieb

The site has been having major issues since Friday so it will be unstable & unuser friendly for the time being.

You won't receive a email if your statue changed to IN PROGRESS. You will only receive a email if its been delayed or shipped out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cncking
I Plan to Stick Around

Hey Meow,

Thanks for the quick response, so the folks at Apple store can do my HUP for me?? As in I can walk out of the store without paying for the phone? How do they have access to my Rogers account/info?? Please confirm that this is possible, as I dont want to wait in line for nothing!!

Thanks again!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Progress, my bill just showed the $40.00 res fee applied too it. (it something thats changed !)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello debrareid58

Honestly i do not think so or else the carriers would have said something by now & its know that the carriers are most likely putting the 6+ devices for the reservations only. The reps over the phone have NO way of knowing what the warehouse gets as they do NOT get that info even if the managers try they still can not.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Likely they are referring to their stock for walk in phones. Apple likely underestimated the demand for the iphone 6+ and produced a lower stock of it, on top of the fact that the manufacture process for iphone 6+ screens only result in 60% of screen's making the cut vs iphone 6's 80%.

However, Rogers like many other carriers have contracts with apple where apple is obligated to ship a certain number of each unit upon release which means that Rogers, Fido, Sasktel already had units earmarked before Apple started selling them to consumers.

However, Rogers gives priority to online reservations, so it's likely that you will not be able to walk-in and buy an iPhone 6+, only reservations will be fulfilled.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Buckwheeat

LOL i won't see that until my bill comes out lon the 18th 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Duraiden

Agreed with you on all that. Rogers does or will have them & ship them out tomorrow or Friday or Saturday / Monday delivery.

 

Even if Apple made a small amount, the carriers KNEW about this months before the launch or pre orders. That is how the carriers work with Apple or any other company. They order a certian amount & then most of the will go to the pre orders / reserations & only a small amount will go to the stores.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jamieb
I Plan to Stick Around

Thank you so much for moderating Meowmix.  Your time and efforts are appreciated.  You also tell it the way it is when needed, perfect.

 

Wow, people already out looking for accessories.  None for me until I get the phone in my hands...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Meowmix

 

Its strange it there listed already is it not.? Status hasnt changed nothing...is that normal ?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
My owing balance still $0.00, my status still Open, my reservation number still 438...

I think i'm going to clean my family room and go to bed. Time passes faster when you're sleeping 😄

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jamieb

You are welcome. I bought a case just to have but won't come for a few more days / next week.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@jamieb

That baby goes strait from the box into a case... I'm not risking a $1,000 phone on a small drop... No way. Case has to be ready 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Buckwheeat

Hmm honestly the site has been having issues all day so it could just be a normal thing.

Guys do remember if Rogers did not have any 6+ in stock or any carrier for that matter, they would have NOT put them for pre order / reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Ok this is very weird, it's not listed now, WTH..  hum, now I cant log back in.  errrrr