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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oramgefreddie

Hmm very nice but i can not stand those cases lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

karinegaboriaul
I Plan to Stick Around

Meow

 

You are saying that yes they could tell me to come back later? did this ever happen?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Codyrog

I know believe me i wish all carriers could have better servers / sites that won't fail but even ATT in the states have this issues during the iPhone launch. Seems to me even if you have a perfect server it will still happen.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cncking
I Plan to Stick Around

Question for anyone here that knows....

 

I'm number 2774 for Iphone 6 PLUS Space Grey, so I know forsure I wont get my reservation fulfilled on Friday( Launch Day). I Have already phoned Rogers and switched over to teh Share Everything Plan.So i was planning to wake up extra  early on Friday and line up. I stepped into my local Rogers store today and was told by the manager that they will only be receieving 100 units for Friday, and he wasnt able to confirm anything else (how many of each model, how many allocated for reservations/ walkins etc)

 

... So my question is would I be able to line up at Apple instead (more of a chance that they even have a 64gb IP6 Plus SG) and do the HUP there through Rogers or does it have to be done specifically at a Rogers store? Pardon my ignorance, this is my first timwe doing this, and I'm in dire need of a phone as I've already sold my IP 5 😞

 

Thanks for all your help!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dusk992
I've Been Here Awhile
iPhone 6 plus 128 Gb gold
Position #2

Bad news for all iphone 6 plus reservation customers
As no one has received even one unit so far.
Phones will NOT be ready for Friday.
Today my store has received 11 unites of the 6
And the whole company has zero 6 plus's
Do not stand in line, save your time as they are simply unavailable yet.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Codyrog
I Plan to Stick Around

Love/Hate technology

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

debrareid58
I Plan to Stick Around
iPhone 6 Plus 64gb Silver #387 OPEN. Meowmix, I got off the phone with the retention department and was told the only iPhones that will be out on Friday will be the iPhone 6 , the rep by the name of Mary Anne advised me that the 6 plus will be delayed by atleast a week, is that true ? Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gmckay
I Plan to Stick Around

iPhone 6 Plus 64GB Space Grey
6+ 64GB Space Grey
Position : 1225
Status: OPEN


Based on last reservation system for iPhone.5, is it possible that this order can be fulfilled within the next week?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

karinegaboriaul
I Plan to Stick Around

Dusk

 

Sources please.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cncking

The stores has NO way of knowing the amount of phones the store will get or how many the warehouse gets. I would take what the " manager" said with a grain of salt to be honest.

Yes i would go to the Apple store

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@Meowmix

It's my first one... I have never tried one of the wallet style before. I figured with the big screen it might be good to put on it for outings where I don't want to carry a phone and a wallet.

I also have this one in the mail, in case I hate it 😄
http://www.amazon.ca/gp/product/B00LLGLR18/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Dusk992

Rogers has 6+ in stock but either its low or still waiting to process them. Your store like all stores will ONLY get reservation phones or iPhone 6 models to sell ( not the 6+)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Thanks Oramgefreddle

 

Case ordered, looks interesting, worth a try.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meow

 

Did it ever happen that Rogers told someone to come back another day because it was too laggy? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello karinegaboriaul

Their " source" is from the store which has NO clue what they are saying so i would take it with a grain of salt. Even if Friday we do not get any, i am sure Rogers has them.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tkots9
I Plan to Stick Around
If my status is in progress(pre fulfillment) what are the chances i get my phone Friday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello karinegaboriaul

It has happened yes. The store reps can do manual upgrades which means they will do everything on paper like old times. They have paper upgrades at the store which all the rep has to do is input a number & the upgrade will appear on the account or call in & do it that way.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cncking
I Plan to Stick Around

Hey Meow,

 

Thanks for the quick response, so the folks at Apple store can do my HUP for me?? As in I can walk out of the store without paying for the phone? How do they have access to my Rogers account/info?? Please confirm that this is possible, as I dont want to wait in line for nothing!!

 

 

Thanks again!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mdabek
I Plan to Stick Around

haha I run the "jailbreak matrix" website, all i can say is, jailbreak has been in the works already for the last few months

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

Hello karinegaboriaul

 

For the iPhone 4 launch I waited in line at a Rogers store, when they opened after a while the system had crashed so bad that they took people's names and the phone they wanted and told them they would call them later when the systems are ok again, so I didn't get mine until the next day.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
@Buckwheeat

You're welcome 🙂