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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oramgefreddie

You are welcome! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Ducker
I Plan to Stick Around
Question:

I reserved 2 phones (both 64GB 6+), one as a 'new line' and one as an upgrade. The new line one is #116 and the upgrade one is #863.
I'm wondering how they'll fill the orders if there are 2 queues for the same phone model (64GB 6+ 'upgrade' and 'new line'). Will Rogers fill upgrades first or new lines???

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around
Obviously Apple misjudged the demand for the 6 Plus... and so did I.

I knew I was getting one... But can't believe this many people want the big one.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cooljamie333
I Plan to Stick Around

My device status just changed to shipped!

Iphone 7 gray 64 gb.... yes at this rate my iphone 7 will ship before the 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
Hey cooljamie..... It's grey,
Not gray.....

If you're gonna BS at least spell legit

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Ducker

Most likely the upgrade one but it doesn't really matter from what i know. They both are in the reservations.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Heavyd1981
I Plan to Stick Around

anyone shed some light on this response i got from rogers?

 

"he price plan will remain the same; however a migration will need to be
completed to a Business account. Please see below for details.

Your account is currently set up as a consumer account. In order for you
to be eligible for promotional pricing and all available price plans, we
will need to create a new business account for you.

Please be aware of the following impacts:

-You will have a new account number; if you are making payments via
online banking, you will need to update the Rogers account number with
your banking institution.
-Changing account numbers will not affect your hardware upgrade
eligibility, as your telephone number's history will move to the new
account.
-Any Better Choice Bundle Discounts/ Other Monthly discounts you have
will be removed.

Please respond to this email with confirmation that you understand and
accept the transfer of your phone number to a new account. Once I
receive your response, I will go forward with the change."

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cooljamie333


LOLOLOL I was drinking water & spit it out hahah

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around
Everyone is complaining about how long it's going to take to get their phones and it's not even the release date yet!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Honestly, I wish I couldn't log in to MyRogers...

Cause then I would think they were doing something on my account. Also, then I could break this addiction of constantly hitting refresh. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Brennansk

That is true BUT still i know how excited they are & understand why lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oramgefreddie

Just get off your phone / computer internet & do something with the family / friends or find a hobby for the time being 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
There must be a good amount of people panicking and cancelling their res cause I've dropped like 15 spots in the last 6 hrs

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around

Put the kids to bed... and the wife is busy... I have nothing better to do. Haha.

I will be stopping for the night very soon... I Hope Smiley Indifferent

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Heavyd1981

Hmm i would call in & see why they sent that email. I remember last year someone get a email similar to that & called in. Can not remember what happened after

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@Meowmix what's happening with the 6+ not really moving much

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello RyanKelly

Most likely because they see its Wed & they see its not moving. They are paranoid so they go somewhere else thinking they will get it faster.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

russ369
I Plan to Stick Around
Mine still says "In Progress" and doesnt show my que # anymore... some peoples have shipped, does this depend on the store its getting shipped to? Since I was #7 in line is it safe to assume the phone will be available on Friday?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

orangefreddie
I Plan to Stick Around

Tomorrow I am going to try and get some CS rep to transfer me to the loyalty department.... Hopefully I have better luck then today.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oramgefreddie

Haha well then play a game online OR something :P. Going to bed might be the best solution:P

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
Fine by me!!!