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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
You guys ready for iOS 8 today!?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oliviada


I hope soo to my friend i hope so

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nafees
I'm Here A Lot

Hi Meowmix, do you know how to track your reservation as a new customer?  My Reservation starts with NR.  Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello charvin96

Different devices. Rogers always uses Express Shipping for the iPhone. It will say Standard shopping but its express in reality.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around

Not me #10

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello nafees


Unfortunately new customers won't be able to see their status or number after the reserve it. This has been a issue from the get go. You will have to wait to get a email or a call from the store

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
@Georgekhoshaba

Yep, 1 p.m. today I'll be trying to download iOS8! This may keep my mind off the fact my iPhone 6+ is still sitting at 'open' status!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello lxhunter

The ones below us should start cancelling lmaoo! I am joking they shouldn't but helpful we get them!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mdabek
I Plan to Stick Around

just chatted with my UPS guy, apparently tomorrow their whole warehouse is working a mandatory shift, lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello mdabek

That is true lol. My buddy at the UPS warehouse in Concord got told they got told today, tomorrow and Friday they can't take days off or vacation. It's their busiest time lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jsboies
I've Been Around

I was number 1079 in line status "open". My number have now disapear and my status is " in progress" . His it mean that I will receive my iphone friday?

 

Thank you

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
Yes iOS 8 today! At least something Apple related to look forward to!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jsboies

Yes you will receive your device on Friday! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Thanks Meowmix, I also was wondering if its possible not to do a hardware upgrade and not to sign another contract in order to keep your existing plan as the new Share plans are so much more expensive.  I reserved the phone as a new customer, but I just wanted to pay full price and replace my current phone on my small business wireless account, thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tw1st
I've Been Around

I reserved around 8:30 a.m. on September 12. Was given #314 for 64GB Space Grey iPhone 6. I haven't received a single e-mail regarding status, not even an initial one confirming. My card was charged the reservation fee however.


I can log in and select device registration and it allows me to go all the way up to the final confirmation screen before reserving another one - it shows no status there, and I am not about to "reserve" again and have it reset my place (if in fact I actually have an active reservation)

 

Any ideas how I may check the status? Calling Rogers was of no help.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
Meowmix,

I can see my reservation number through the New Customer line though...should I not be able to?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello tw1st

If you are a new customer then you won't see a reservation under that page. Unfortunately new customers have to wait until they get a email saying it's shipped or the store calls them.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello nafees

Yes you can pay full price at the store for the device if u wish too.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello triplettsang

No you should for urs.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

crosswire80
I Plan to Stick Around

Do you know friday, if they would have the iphones on display at the stores so people can look and touch and feel etc?

I'm bit blah on the 1gb ram sources are mentioning on both devices.

 

I'm following the ios8 bugs on another forum and bit hesistant to upgrade my current ip5. See how the first reviewers installing it go.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
This is on the New Customer reservation side though...

I can see both reservation numbers. nafees suggested that he couldn't through a new user?