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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around

does anyone know what would happen if I switched pick up locations at this point? I ordered it to a store in London but will be in Toronto on Friday. Evidently I really want the phone but I do not want to lose my place or risk it not arriving by friday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

astroduck
I Plan to Stick Around

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
Thanks astroduck! I was wondering how everyone has been able to check their status. The site's been down most of the day.

# 3 and still at OPEN 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsxmachine
I Plan to Stick Around

@kortasc wrote:

does anyone know what would happen if I switched pick up locations at this point? I ordered it to a store in London but will be in Toronto on Friday. Evidently I really want the phone but I do not want to lose my place or risk it not arriving by friday.


If you are in progress you can't switch locations. It's as if its shipped already. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

phillip_94
I Plan to Stick Around

Thanks astroduck.

 

Looks like im still 686th for the iphone 16gb in black.Smiley Sad

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kortasc
I Plan to Stick Around

I am still OPEN. Is there any garauntee it will be shipped out by friday? I sense that those with reservations may not be receiving their phone if most people are still OPEN.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
@kortasc "I am still OPEN. Is there any garauntee it will be shipped out by friday? I sense that those with reservations may not be receiving their phone if most people are still OPEN."

It sounds like anyone who ordered a iPhone 6 PLUS is still on open, unless it's a business account. I'm # 3 and still on open.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Solaron
I Plan to Stick Around

Status Update for 9/16:  iPhone6+ 128GB Silver - OPEN - #34

 

Does anyone know why Manitoba gets to keep their $60-$70 plans?  Does it have something to do with being competetive with MTS (Manitoba Telecom Systems) I wonder?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around

Thanks astroduck,

 

This link doesn't work with my new line reservation.  It just says that the system is unavailable right now.

 

Might just be the large quantity of people checking their positions every 5 secs 😃

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

van10
I Plan to Stick Around

Another way is also to go to the homepage, click on the iphone 6 link, then reserve and follow the links, sign in and it will show. I wasted a lot of time trying to figure it out and got #237 for 6+ space grey 64gb. That has since dropped to #224. On my account I got in no problem around 310am and got #54 for 6+ space grey 64gb. Not too sure why one works better thant the other; they are two different logins to my rogers. 

 

I am still showing open on both, I will join in when there are updates. Good luck to all!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
@Solaron "Does anyone know why Manitoba gets to keep their $60-$70 plans? Does it have something to do with being competetive with MTS (Manitoba Telecom Systems) I wonder?"

Apparently Manitoba just needs a minimum of a $60 plan to get the iPhone upgrade... the rest of Canada seems to be $80. And yes, Manitoba has competition, Bell, Rogers and Telus are offering the exact same plans. The 6GB plan used to be $65, now is $125!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
It caught me...lol

Same error message.

Oh well, i'll try later tonight when hopefully it is less busy!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
https://www.rogers.com/web/link/DeviceReservation?forwardTo=nrsRegisteredCustomer&setLanguage=en

This site worked! For new lines, it was on the original email that Rogers had sent.

Give it a try!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello everyone 

 

 

The Rogers site is having difficulties at the moment and all week. So you trying to log in may most likely not work. Jisttbe patient and the site will work soon and show u u reservation status. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

van10
I Plan to Stick Around

Sorry if this has been posted before. 

 

In case many didn't see this, iphoneincanada has a comment from Rogers which I hope is true. 

 

http://www.iphoneincanada.ca/carriers/rogers/rogers-iphone-6-orders-high-demand/

 

It seems that many units will go towards pre-orders rather than walk in units. Hopefully this is true and there are plenty of units to go around Canada. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Solaron
I Plan to Stick Around

I've been able to right click and 'refresh' my Reservation link all yesterday and today so far without any problems.

 

https://www.rogers.com/web/RogersServices.portal?_nfpb=true&_pageLabel=ReserveDevice&sourceNRS=NRS_M...

 

It's slow, but it loads.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mrppers
I've Been Here Awhile
I've been stuck at position 1 for a 128gig space grey iPhone 6 since last night. Should I be concerned that it hasn't changed yet?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello vans10

 

 

Yes that is correct. I can confirm this 100% true.  They will indeed out most of the stock towards the reservations. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

crosswire80
I Plan to Stick Around

mine says 608 out of 710. I ordered through corporate and they have another web link to check

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jeventoombs
I'm Here A Lot
I want my I phone so I can sell my 5. I'm #25 still on open. I may cry

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello crosswire80

 

 

Not bad.  Hopefully they start the business ones soon!