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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ac512
I Plan to Stick Around

Do all Rogers Plus stores open early or is each store different?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello ac512


Most Rogers stores will open at 8-8:30am for this. Reason being is because they want to beat the rush. They can't open any earlier then that.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Morning Meowmix!

 

So just wondering, they have started sorting out iPhone 6 (4.7) but just checked my business reservation and has not changed? I am in line for 16gb gold and #17? Do you really think they will screw over business customers and they wont get it within the first shipment? Also still waiting of 3 iPhone 6 plus' to update as well

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello manny1299

You are welcome!.

The status will change sometime today or tomorrow for the reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
darkdad,

I'm 3rd in line for the 64gb gold iPhone 6 and I haven't moved yet.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

triplettsang,

 

On the business reservation system? That is never good and really unfair.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I am still 187 for the 6+ 64 gold. When will it move??
I can't start drinking this early!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad,

Yep, I'm on the business side. I went down one 😃

I think people are starting to cancel seeing that it's not moving on our end...but like everyone has said, it's still early!!! Hopefully by tomorrow night 😃

I still have a glimmer of hope!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Frustrated100 

 

 

Patience my friend patience!. It will move tonight or tomorrow.. Remember you aren't the only one and they only have a few working a day.  Plus the reservations go by order so the IPhone 6 went first. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ac512
I Plan to Stick Around

If I go pick up the phone a little later in the day any chance they'll end up selling it to one of the walk ins?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

triplettsang,

 

I do too! But from what I am reading we won't? 😞 For me this is the first time using business reservation system...for the 4s, 5 and 5s under the same buiness account the reservation system was different and was the same as the normal customer reservation system, I know this becasue I have been ordering iPhones for me (customer) and my dad(buisness) and has always been the same until this year

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

Still think the Note 4 will arrive before my 6 Plus.Smiley Frustrated

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SportsGeek
I Plan to Stick Around

I was in the #1200's after i finally got onto the rogers site to preorder on friday. it was around 7:30 AM when i finally got the reservation to work.

 

Today i checked and I am IN PROGRESS.... iPhone 6 64GB Space Grey 

 

I was very worried I wouldn't see a phone for weeks... this is good news.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello ac512

 

 

If you call them and tell them and get the reps name then no.  Legally they are NOT allowed to sell it until the seventh day. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Frustrated100
I Plan to Stick Around
Meowmix, god love you, you kept me from opening another bottle! I am just so excited. My son is enjoying his new Samsung S5 that he got this morning after I fedex'd it to him yesterday afternoon. He is an Android user, thank god he bought it from me so I could get my Apple. I will never betray Apple again. LOL

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

chiuer
I've Been Here Awhile

thank you Meowmix! 

I think I'll just hang on to the IP6 then.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
darkdad,

Me also!!! This is the first time I've used the business side to reserve. I've always used the regular side, but I was tempted into using this as they said that it was a separate line and YES I get a super low number...but it seems that we are a little left behind =(

I might change course the next time I do this again!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello chiuer

 

 

I would suggest that the 🙂 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Manny1299
I Plan to Stick Around
Dasilvr018

Same boat... I am #3, and it still says open... hopefully that changes today!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Frustrated100 

 

 

Lol oh man!! Go out and just enjoy the day before u open that bottle :p.  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jay6
I Plan to Stick Around

Currently getting this message: "We are currently experiencing problems accessing your account and it cannot be updated at this time. Please try again later. We apologize for any inconvenience. "

 

Is this a good sign?? Smiley Happy