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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

johnbbad
I Plan to Stick Around
Thanks nobody in Rogers seems to know this

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello fruity6677

You can pick it up once they call you or when you go in.

I would suggest Friday afternoon / evening. Beats the rush & system crashes.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello BanAnAMONKEY

It will most likely move tomorrow or Wednesday

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Comp

You go on the front page, click on the iPhone 6 banner, then click on Reserve Now on the bottom of the page. Log in & it will show you.

No nothing will happen to your reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

flipfatality
I've Been Here Awhile

This may have been asked, but is there anything I should do prior to picking up the phone on Friday to get out of there as soon as possible? I have already updated my plan so it is suitable for the iPhone 6!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello flipfatality

Nothing else really you can do on your end. You did what you did which is great. The store reps will do the rest 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

phil1001
I Plan to Stick Around

Rogers website seems to be working again properly.  I can finaly get into billing section.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Frankdeded
I Plan to Stick Around

As above..

 
iPhone 6
6+ 64GB Space Grey
Position: 210
Status: OPEN
 
 
Me and other user have the exact same spot for the same spot. whats the deal?
 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

flipfatality
I've Been Here Awhile

Thanks Meowmix! I, as well as everyone else appreciates what you do for the community! (: 

Cheers!

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello flipfatality

You are very welcome & thank you!:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello phil1001

Yeah i saw my bill as well with it being up 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

Hey all,

 

Quick question, I have the Share Ready 2GB Promo plan that I got a little less than a year ago and pay $85 a month for. Will I have to change my plan when I pick up my iPhone 6+?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Well we pretty much know today was all the iPhone 6's being processed, i'm guessing most likely tomorrow all of our 6 Plus' are gonna be processed.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jrfox87

Nope your plan is over $80 & its a share ready plan. You will be just fine 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Georgekhoshaba

Most likely it will be. The guys at the warehouse stopped for the night as they do have a home to go too as well lol. Tomorrow should be our turn!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

Thanks Meowmix,

 

That is good news, I was a bit confused by the whole thing.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jrfox87

You are welcome! No need to be confused anymore 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

GTT28
I'm Here A Lot
I had reserved an iPhone 6 128GB Space Grey that has now gone into "IN PROGRESS". But because of the forced upgrade to the new "Share Everything" plans I do not want to do a device upgrade as I am currently on a $60 for both voice and 6GB data plan which I do not want to lose. If I do not pick up the phone I reserved will I get my $40 reservation fee refunded?

I also reserved one for pickup at an apple store for. Friday morning that I will just buy outright to keep my plan.

Thanks.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Frankdeded
I Plan to Stick Around

^ buy it out right and dont upgrade. problem solved

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iam
I Plan to Stick Around
Hi Meowmix, I saw the various comments relating to those who are in Québec and the fact that they may not have to change plans to get the ip6. I have a retention plan with some credits that will expire next year; I was told via the online chat that I will have to change to either a $75 (6gb) or a $80 (8gb) plan if I wanted the ip6 - I was told that these plans are usually $125/$145 respectively. So, I am kind of confused ... Will people in Québec have to change plans or not?

I read about someone being offered similar plans but in addition getting a reduction in the subsidy that has to be repaid. Is this happening to many people, do you know?

Thx

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iam
I Plan to Stick Around
Forgot to mention that I currently have the 6gb, 350 daytime, free nights and weekends and 100 Canadian LD, enhanced vm

The $75/$80 plans include the 6gb/8gb plus unlimited Canada minutes, SMS/mms, mini vm. If you want the enhanced vm, you have to get a value pack.