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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
dannyboi104

It wasnt a rare system issue as every business reservation person on this board was complaining and NO corporate customers cannot go to the apple store to upgrade, it can only be done at Rogers Plus/Corporate Stores

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@mdabek @charlo1108 only certain corportate and busniess accounts can only be upgraded at Rogers Store and over the phone. The ones who have to do it that way already know who they are. However most small business accounts generally can upgrade anywhere and aren't treated much different from regular consumer accounts.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I can certainly confirm that last year, there's no one who reported any issues like this that I or my Store Manager can recollect.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bahmed
I Plan to Stick Around
@JLaudio85 sure...if @gregjacobs doesn't want then you can pickup this phone. You live near Hamilton?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

i remember that i was one of them last year # 54 on corporate was waiting more then 6 weeks. This year i am at # 7 6+ 128 gold lets see maybe 4 weeks 😉

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cheeko
I've Been Here Awhile

reserved 16GB iphone 6 last night in Silver, 1067 in line. Any chance i get this on Friday?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
All this business negativity is making me feel that my #4 for a 6 64gb gold will be a month in the works even though im in the SINGLE DIGITS!!! =(

Can we even bypass the line up at Apple if were are even allowed to do the upgrade?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JLaudio85
I Plan to Stick Around

No i dont live in hamilton but I can be there to pick it up!

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello cheeko

 

It all depends on how many units Rogers gets from Apple. You might get it but most likely Monday -  Tuesday at most. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello dannyboi104 

 

 

I can confirm this as a back up. The threads on there and if u view then, u will see 30+ pages of them saying this.  Maybe at ur store it didn't happen, doesn't mean it didn't happen at all :).  Remember you are only one store out of hundreds.  

 

The business and corporate customers waited 3-6 weeks after release ro get theirs.  I dealt with those threads and seen the mess that Rogers did  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

Instead of shipping the iphone 6plus to a rogers store, the lady said it will be shipped to my house..

 

Does that increase or decrease the wait?

 

Also, this year have you heard anything different from ROGERS for business account orders compared to consumer orders?

 

I am 196 of 222..iphone 6+

 

Thank you!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsxmachine
I Plan to Stick Around

@dannyboi104 wrote:
@mdabek @charlo1108 only certain corportate and busniess accounts can only be upgraded at Rogers Store and over the phone. The ones who have to do it that way already know who they are. However most small business accounts generally can upgrade anywhere and aren't treated much different from regular consumer accounts.

Last year i was able to upgrade at rogers plus store on corp (huge company). There are some issues and they had to use the alternative (system) method.  I had to sign the paper contract.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

Yes Meow witnessed all our wrath last year HAHA

 

All the consumers people were all saying how they got their phones and they were 700+ in line while we still sat here like suckers waiting for our single digit numbers to move.. Since business phones were shipped directly to the account holder and not to the stores, its not like the store would witness our angst anyways

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
rsxmachine

Yes you can only upgrade at the Rogers Plus stores if you are on corporate. Every year, there were issues, I too had to sign paper contracts and it took over an hour for the process and when I said this is taking way too long, the great rep I had at the Rogers Plus downtown Toronto financial core store told me it was my karma causing the delay, NOT their system. The same rep who dropped my friend's brand new out of the box iPhone and laughed and couldnt find mine for 20 mins at first insisting I had it sent to a different store and I was mistakenly at the wrong store. Alas, when I checked on who signed for the phone when it was deliverered, it was HIM. And he had thrown it on the floor in some back corner and forgot about it.. Can't wait to go back this year for more great service.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
Even if i got the initial order delivered to my house i can still go to a Rogers Plus store to do the upgrade without another line up (obviously taking the regular line up into account)?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Encompass
I've Been Here Awhile

Hi,

 

I'm sure this has been discussed but it's hard to wade through this fast-moving thread.  So, hopefully, it's Ok that I ask again.  Pre-emptive sorry, if otherwise.

 

I've pre-ordered last Friday and the phone is to be shipped to a Rogers Plus store.  However, I recall when I pre-ordered my iPhone 5, I was able to pickup at an Apple store.  Seems I cannot do that now and Apple.com does not sell non-unlocked phones.  So we have to pickup at a Rogers store now?

 

And with all the plan requirement talk, I called Rogers and spoke to a rep since I didn't realize I HAD to change or upgrade my plan.  Now they are telling me I have to get a $150 plan????  I thought it's OK if we have plans over $80 a month?

 

Thanks in advance.

 

-Hedwig

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

vsnlweb
I Plan to Stick Around
Yeh, I don't think they are gonna start fulfilling orders any time soon... I would be surprised if they did. Just checked online and I am still #45 for iPhone 6+ 128GB Gold. I'm in London. Let's hope the store closest to me gets a decent amount of inventory so that my number would be in the first batch to that store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around

@ Encompass

 

It's not about having a plan that is at least $80, it's more about switching over to the new plans which just so happen to start at $80.

 

Telus is the one that's letting people keep any plan they have as long as it's $70.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

So business people should NOT be expecting their phones at all this Friday? Even being 17th on the list? If so that is pretty stupid, why are their two lines then? Why not just do it lie before and have it first reserve first to get it for everyone, would seem fair to me, they have "business accounts" to make it easier for business clients when it comes to help, but having to wait longer for a phone does not make sense. Hopefully they fixed this issue this time around OR ELSE 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

I changed from corp to individual for this reason alone

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
So happy! My Spigen case for the iPhone 6 plus came in the mail today! and OMG..it is massive lol. My iPhone 5S looks like a baby now haha!