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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

Anyone having issues accessing their account?  I'm being redirected to a more general page rather than my products and services page as of 12:15 PM ET on Sept. 15.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello skyjumper

 

 

That is correct.  They can scan the IMEI and Serial number via the outside of the box. The little sticker has that 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JLaudio85
I Plan to Stick Around

I am at #1877 for 16gb Iphone 6 + space grey.

I know I pre-ordered late but what is the chance of me getting it as early as possible?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
JLaudio - chances are pretty slim from my experience with 4S, 5 a and 5S

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pat1977777
I Plan to Stick Around

Hey Meowmix,

 

I have my iphone reserved on a business account,

 

but on the off chance that I can walk in to an apple store late in the day, or day after launch and they still have some stock, can they perform upgrades for business accounts?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregjacobs
I Plan to Stick Around
1328 😞 I am in London Ontario

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello pat1977777 

 

 

Yes you can! 🙂 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

justin24
I Plan to Stick Around

im number #698 for a iphone 6 64gb, what are my chances for getting it on friday? Anybody around that number for previous launches?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pat1977777
I Plan to Stick Around

Any chance of my business account changing to shipping status before friday?

 

im 95th in line

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikey_27
I Plan to Stick Around

I'm still confused about how the position in queue works.

 

I'm #369 in position for the 6+ 64gb space grey. Does that mean that 368 people are in front of me for that model at my particular store or is it all of rogers canada? Maybe the district or area or province?

 

Is there a page on rogers website that explains how this system works exactly? I have looked but can't find anything and i'm really interested to know if I have a chance to get it this month let alone day 1.

 

Also, i ordered it in a smallish town just outside of the GTA (don't know if the size of the store matters at all but it's just a small rogers + location)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JCT1212
I Plan to Stick Around
I ordered mine from a tiny Rogers plus in Ancaster, outside the GTA

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikey_27
I Plan to Stick Around

Also, if i'm trading in my old device do i need the box and the headphones too? i don't have the box anymore and the idea that they would resell my in-ear headphones to someone else would send shivers down my spine Yuck.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

mikey_27, your spot in line is canada wide.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jmorava
I've Been Here Awhile

I have a iPhone6 resevered at #166 in line on a business account..

 

The lady I spoke to over the phone asked me what address I wanted the phone shipped too so I gave her my home address in downtown Toronto.. I was never asked if I wanted to pick it up in store, everyone here seems to be picking it up in stores launch day? Will having it mailed to my home adress mean I will get this thing much later?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

markiskander
I Plan to Stick Around
If my phone doesn't ship by Thursday, I'm gonna line up.

Inferno, wanna go for round 2?
MI

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
Jct that's the same location I used to pick up my 5S last year. My gold phone was the first one they'd seen lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Mikey_77

No just the phone - in working condition. If its an iphone have the find my phone feature turned off.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabesh
I Plan to Stick Around
writergal, Yup, having the same issue.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Is My Rogers down/not working for anyone else? Are they updating the site/putting update for our reservations?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1_1108
I Plan to Stick Around
My Rogers working for me both consumer and business side.. I'm #48 for 6+ 64gb silver and 98 for 6+ Gold on the consumer side and still open and no movement.. #23 for 6+ gold 64gb and #30 for 6+ 64gb silver on business side and still pre fulfillment but of course they will be no movement there for weeks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

"I've been told that that the Imei can be scanned from the back of the box and the SIM card activated without actually doing the device setup in the store. You are saying that this is not correct?" Hi Skyjumper! Oh definitely, we can scan the IMEI or just type it in when processing the hardward upgrade. However it's generally policy that we activate the device in store, which would require opening the box. If your looking for an exception to this you'll need to contact the Store Manager before doing so. That way you'll have a smoother experience.