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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hey Amg111.

 

Yes, they will call the number that it was reserved under. However you can also refer to the tracking number that Rogers will be emailing you once the device gets shipped out. That way if your not the user of that number, you can still find out when your phone gets delivered.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Your welcome amg111! Enjoy your soon to come iPhone 6! ^.^

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsxmachine
I Plan to Stick Around

dannyboi

 

Is there anyway to use rogers rewards credit for phone upgrade if its corporate and upgrade is being done in the rogers plus store?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello rsxmachine


From my understanding is that ye you can. You can use those points towards your upgrade at any Rogers location that can access business accounts

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello kbbfs

You are welcome! :). Haha yeah it sucks waking up to see it not changed but it will soon!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

I was in the 800s in the corp. reservation line for iphone 5. I waited 6 weeks for my phone to ship...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Oooh!! My Rogers is giving me the ol' "we are currently experiencing problems accessing your account" error message! I wonder if this is because they're updating the status of our reservations? Hehe! Ok, I really have to relax. LOL!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Chrisl

Yeah i remember everyone from 2 years ago and last year complaining as they waited almost 2 month for their .

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello kbbfs


Who know it might be;). Hahah most likely fixing the site or upgrading something. We shall see soon!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Is there anyway to use rogers rewards credit for phone upgrade if its corporate and upgrade is being done in the rogers plus store?

Hi 

 

Yes, as long as the account is not delinquent and we have access to your corporate account in store, you can use your rewards points towards your upgrade. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I currently have the Corp 350 plan, I've decided to switch over to the $60 Public Sector plan. I currently have a reservation for the iPhone 6. Can I switch my plan by calling Rogers prior to picking up my phone? Or do I have to do it in store when I pick it up?

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello marfloors 

 

Yes you can.  You can contact Rogers business solutions and have them change your plan for you prior to getting the device. You can also change it store if you like. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi Marfloors

 

The more you can do to prep your account before the launch day, the better and faster the upgrade process will be. You can change your rate plan anytime by calling Rogers or by visiting a store. Plus, as Rogers system's may be finiky that day (as it had been in the past for iPhone launches) call support may be a long wait over the phone, which means a longer time waiting in the store.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Morning Meowmix,

 

I beleive I have two iPhones coming, one under "new number" # 80, which I can't see the status for or can I? and one under "upgrade" #175. From previous experience, 4s, 5, 5s, being around that number I should get mine on Friday, if history repeats its self, will Rogers only send one or will they be sending two? Can I use the "new number" to upgrade with and just cancel the "upgrade" one or can I give it to one of my family members who is sitting a lot higher on the list?

 

Let me know, thanks! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

I'm now at 175 🙂 even better. Has anyone noticed their status changing or still just "Open"?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dpalazzolo
I Plan to Stick Around

If I'm buying the phone outright will I just pay for the phone and leave? I'm off contract and would like to keep the plan I have and continue month to month.  I already have a nano sim card that I can pop in myself.  Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

I am at #198 for 16gb Grey Iphone 6plus.. for a business account

 

Hopefully I can receive it by October 4th 🙂

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

adis63
I've Been Around

Hey guys,

 

so would it be better to call a day before friday and change my plan to the new plan to be ready and avoid longer waiting time in store on friday? As long as i wont loose my # in reservation 😜

 

Thanks

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

I'm going to change my plan today, which works well as my billing cycle ends tomorrow.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

" I'm off contract and would like to keep the plan I have and continue month to month... [can I] just pay for the phone and leave[?]"

 

Hi