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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wpd

Yup Apple just issued that!. It seems this iPhone beat the previous ones. Pretty good if u ask me. 80 million iPhones already made for this launch. Should be a good one!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello rsxmachine

The speaker will come with all the reservations unless Rogers runs out of them. No matter what status your account is, you will get one :).

Once you pick up ur device in store they will give u the speaker!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I initially reserved the 4.7 inch iphone and was #268 but changed to iphone 6 plus and now i'm #2880. Any idea when ill get my phone? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi 

 

Yep, that sounds about right. Not all businesses have themselves classed as a business account as yours does. In this cases, with your reservation in store your qualitfied to get the gift with purchase while supplies last. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi 

 

From my experience there's a fair chance that it won't be there on launch day. However I rekon that you'd still recevie it will the frist 2 week of the launch. As long as the phone doesn't become backordered you shouldn't see too much delay. You may also want to give the Apple Store a call too on the day of launch, as my uncle was able to waltz in to the Apple Store at 2pm, grab a 64GB iPhone 5S on launch day last year without a problem. Apple Stores will be carrying more devices on launch day in store then any other retail outlet in the city. If your unable to visit the Apple store before they sell out, remember that you've still got a device coming with your name on it. 😉 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello 123344452345


Unfortunately you most Likely won't get it at launch as numbers like that previous years waited a few weeks. Mind you your number will drop dramatically when others have changed status. So your number won't be the same.

You can try Apple but they have a 3-5 week wait on most devices.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pmunar
I Plan to Stick Around

A few questions:

 

1. If status chages to "shipped", am I guaranteed that I will receive my phones on Friday? 

 

2. Are Rogers Plus stores obligated to call customers when their phone(s) arrive? I highly doubt they would be able to given the fact they will be extremely busy. 

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

Hey meowmix..

 

 

If i pre-order now, how do my chances look to attain the iphone 6plus by October 4th?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

sorry...did you just use the word reckon!?

 

Well shoot dang! I can't wait for that dog gone picture phone neither!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

"A few questions:

 1. If status chages to "shipped", am I guaranteed that I will receive my phones on Friday? 

 2. Are Rogers Plus stores obligated to call customers when their phone(s) arrive?"

 

Hi pmunar

 

Let me start with #2: 

From my experience calls will go out pretty much immediately after the packages are received. The only exception is if the store is extremely busy when the packages comes in, we'll serve those customers first. Once someone is available to make the calls, that would probably be one of the first things they'll do. The store with definitely call you once your phone comes in as quickly as they can. 🙂

 

Also, Rogers will email you a tracking number once your phone is shipped out for you to track the shipment status. You can also set up automatic shipment delivery confirmation notices through the shipment portal. It's a great way to keep yourself up to date with where your phone it.

 

#1: When you get your tracking number they may be a place where it tells you your estimated delivery date. That's going to be your best way of knowing. If your status changes to "In status" within the next few days, you should be in business.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Sorry to keep asking questions about my double reservations, but here's another one! LOL

Just to refresh your memory, I have a phone reserved as an UPGRADE currently sitting at #258, and another one reserved as a NEW CUSTOMER which was at #61 at the time I ordered (can't check the status of the new customer order, unfortunately).

There's a chance that I may get a call for both of these reservations on Friday. What should I do then? Do I tell them that I need to cancel one of them when I get to the store?

Another scenario is, I might get the call for the one I reserved as a new customer, since I'm #61 in line for that, and not the one I reserved as an upgrade. Can I still go pick that one up (the one reserved as a new customer) but tell them at the counter that I actually need to upgrade?

Thanks for all your help!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello somalp

 

 

Most likely but it's not a guaranty you will be getting it.  Depends on the number you are and how many devices Apple sends  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello kbbfs 

 

If you get called for both on Friday, then yes tell them to cancel one and take the other one.  That would be thr best thing to do. 

 

Yes u can still upgrade to the one they called u for the lower number 🙂 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi 

 

If you haven't pre-ordered now, I would definitely recommend you do so. That way you can see what position you are in line. If you can get us that number it would help us to confirm when you might be able to receive it. You can reserve your device by going to www.rogers.com/reserve

 

If you reserve your device now even though it might seem kinda late to do so, at least your guaranteeing yourself a phone with your name on it. If you happen to find it somewhere else before then, you can simply cancel your reservation or let it come to the store and tell them you no longer want it. Either way, you'll get your 40$ reservation fee returned to you.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

"sorry...did you just use the word reckon!?

Well shoot dang! I can't wait for that dog gone picture phone neither!"

 

Yee-haa! Why sir yes I did! You enjoy your new fangled smart-thing doohickey 6!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

somalp
I Plan to Stick Around

I tried reserving the phone online but since I am a business account, it wouldnt work for me online..

 

So im waiting this morning to give them a call to reserve it..

 

Also does being a business account change the arrrival date? or is it the same length in time?

 

Thanks a lot guys!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

Y'all have a good day now, ya here !

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello wpd 

 

 

Have a good day sir:) 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello somalp 

 

 

Last 2 years business and corporate customers got their devices a few days to a few weeks later.  So i would assume the same thing would happen this year IF Rogers doesn't change this. You can see this on last year's thread i made 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Ahh, thank you again Meowmix. I woke up this morning hoping to see the status magically changed to "In Progress", but no such luck. LOL! Maybe it'll change this afternoon. Here's hoping!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
Is the rogers store going to call the number I reserved the pne under? In the haste if trying to get it ordered I ordered it under another number on my account.