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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello dennis1967

All you will need to pay is the $379 + $15 Connection fee ( which we all pay this) & your monthly plan. You will not pay for a flextab as your contract has expired already. All that will be added on your next months invoice & you pay nothing at the store. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around
Annoying that Rogers won't let me use my 10,000 reward points towards my upgrade because my cell is a corporate personal plan. I have 4 cell plans and internet and cable with Rogers and no use for free movie rentals or long distance mins, what rogers tried to convince me to use the points for

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello charlo1108

Hmm they should be able to let you use the points towards your upgrade.Maybe the business lines have a different rule for that? Could be.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabertooth
I Plan to Stick Around

hello again,

I found that I mistyped my email address. lol. does it matter? How will they notice me to pick up the phone. By email or a phone call?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sabertooth

Rogers will email that email address that you gave to tell you the device has been shipped & give you the tracking number. Seeing as u gave the wrong email, you won't receive that email.

When the store gets the device, they will call the number you added or have on the account.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

anba
I've Been Around

Thanks for the quick reply to posts! I am on the business reservation side and showing #93 for 6plus 124GB.  Do you think it will be available on Friday?  Thank you! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello anba

Seeing as last year the business / corporate side was a disaster. I would say maybe Rogers notice the problems & fixed them. I am hoping you do get it on Friday if not a few days after launch. Waiting a few days after launch isn't that bad.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

robby322
I'm Here A Lot

So I am #99 in line for an iPhone 6 64GB Space Grey. Is it likely that I will get it on Launch Day then?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello robby322

It all depends on how many units of that model Rogers gets from Apple but i am sure you should be able to get it Friday! Rogers has committed to put most of their stock towards the reservations so i see no reason why u should not be able to get it Friday! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

delowder
I Plan to Stick Around

I literally just sold my 5 in order to get some cash for the 6. I didn't realize how much i relied on my cell till it left my hands. I'm having withdrawls, shaking, headachs.... i need this phone asap... currently 350 in line for 6, 64gb. Im going to line up anyways fri tho. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello delowder

LOL that is how i will be once i sell my S5 to my buddy on Thursday ( As i use my phone for work as well) So i will feel empty BUT i will still be able to access the forums & help out with my iPad!.

You should get it Friday but it doesn't hurt to line up anyways !:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabertooth
I Plan to Stick Around

Thank you

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello sabertooth

You are welcome! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aj85
I Plan to Stick Around

You can actually edit your contact information under the reservation online. http://i.imgur.com/o6Pd4tY.png

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello aj85

Yes you can!. Just make sure you do not cancel it lol.

BTW i have been to that Rogers store in Vancouver btw. Very nice! Went to it last year when i came to BC

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aj85
I Plan to Stick Around

I've never been to that one and I live three blocks away! I usually go to the one on 601 Robson but after you guys said I should switch to a Roger Plus store, I picked that one since the 601 store is an authorized dealer. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello aj85


I remember being a RW&Co right beside it unless it left. I also remember Crocks was across the street! lol

Its a nice store i won't lie. Great customer service!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sabertooth
I Plan to Stick Around

hello aj85,

the change of email address is not available.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
MeowMix,

I have about 9000-10,000 rewards points! Am I able to use them towards my upgrade, if so, how??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello matfigs

Very nice!. When you go pick up the device in store, tell the rep you want to use your points towards the upgrade. They will do it on their end & take the points & do it for you 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Solaron
I Plan to Stick Around

Oh wow, there's a Rogers Plus store about 35 minutes from my location, so it is better to choose that than Rogers Authorized Dealer still?