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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georgekhoshaba
I Plan to Stick Around
Aha you never cease to amaze me!

Thanks a lot! Now if we could only get someone like you in Rogers PR Department, or customer retentions!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jeventoombs
I'm Here A Lot
Meowmix. Thank you your great !

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Georgekhoashaba

Hahaha maybe sometime soon i hope 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jeventoombs

You are welcome! Anytime 🙂 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around

Okay Meow,

 

Want to make sure I understand this properly, lol.

 

1. Upgrade and any remaining flex tab - goes/stays on your rogers invoice, doesn't have to be 'paid' @ the applicable store at time of pick up but at the end of your designated rogers billing period

 

2. Existing line reservation then device to be purchased outright - Directly billed to you at the rogers store, have your credit card ready - does *NOT* go on your invoice, must be PAID IN FULL AT TIME OF PURCHASE.

 

3. Signing a new contact - device is applicable for designated subsidy, remaining balance (aka discounted cost of device) PAID IN FULL AT TIME OF PURCHASE NO TRANSFER TO INVOICE

 

Am I getting everything correct here? Haha.

 

Thanks a lot again!

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

amg111
I Plan to Stick Around
^ that is correct 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wynterlu

All that is correct 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsxmachine
I Plan to Stick Around

so far I have been able to confirm I can upgrade to Iphone 6 and keep my $50 6gb plan with 3 yr renewal. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
Then you must be a) on business / corporate b) a remarkable individual consumer based exempt from the rules that apply to all others.

I think you may be in for an annoying surprise when you go to pick up the phone in store. I would record the convo and get a confirmation # etc... even then, I doubt it will work. They've kaiboshed everyone else.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

Another question, when I upgrade my phone to the 6+, I have to pay off my flextab. Do I have to pay taxes on the flextab balance?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello rsxmachine

Aren't you a business customer? Then yes you can keep ur plan as is

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wynterlu


Business customers dont have to worry about the plan as u said. Normal customers do tho. So i suggest anyone who hasn't done so, contact Rogers speak to them and change ur plan to something the offer. I know Facebook.com/Rogers is offering some good deals 🙂 °

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gregwootton

The taxes will be added to the subtotal of the whole bill when u get it. So yes u pay the taxes once u are charged for it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Nasa2501
I Plan to Stick Around
Hi guys,

I'm #1 for gold 128gb iPhone 6. Will I get it on launch day?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Nasa2501

Yes you will.. Seeing as you are #1 then you will definitely get it Friday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lamska
I've Been Here Awhile
I signed up at Launch as a new customer and got position #156 for iPhone 6+ 128GB. But got no confirmation email. And when I go to My Rogers page and sign in can't find any records of my reservation?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Iamska

Yeah it won't show it, it seems. Have you tried going via the main page to see if that will show it?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

So since my iPhone model costs $485 and I have the remainder of my FlexTab to pay off plus taxes, and all that goes on my Rogers bill, I have a question. How will that be handled as I have a credit limit on my Rogers account? Should I just put the money on my account for the phone and FlexTab the day before so I don't run into any issues?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jrfox87

I would highly suggest you do that OR contact Rogers and explain your situation and see if they can raise or remove the credit limit off of the account. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jrfox87
I Plan to Stick Around

Thanks Meowmix,

 

I probably will just put the money on my account the day before, I have the money to pay for it anyway so it's no big deal.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jrfox87

Yes that would be the best thing to do :). You are welcome!