Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!
1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus 16GB, 64G,128GB " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.
Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or sometime before Friday!!!
Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.
Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.
Is it certain that the exception rule has changed? Quote from this link http://www.howardforums.com/showthread.php/1836251-New-HUP-Rules-Price-Plans
"There is an exception policy if your monthly spend is $80 / month (plan + features). That being said, reps are being strongly encouraged to migrate clients onto the new plans.
There is also an exception policy if your monthly spend is between $60 - $79 / month (plan + features). This exception requires store manager approval and an expectation will be set with the client that this is the last upgrade at your current price point."
I read on the first few pages that the exception was abolished last week? Is there another article I can read about this? I sure hope this is not the case 😞
Meowmix - Wondering if you know the answer to this...
People pre-order these devices with this system, and Apple only sends so many... Does Rogers allocate the first devices they get to the pre-orders, or do they still make sure that each store gets some on launch day for people waiting in lines and so on?
If I recall from the past, I've been pretty low on the numbers (even this year, I'm number 235 for a 64GB 6+ Space Grey) and I've never received a phone on launch day, though friends that line up seem to get them.
Maybe they split their shipment in half or something? 1/2 for pre-orders, 1/2 for in-store walk-ins?
My wife has reserved the iPhone 6 through the reservation system. She is now #115, hopefully she is able to get it launch day.
My question is, we have a shared family plan, she is on the account BUT I am the account holder and it says only I am allowed to pick up when its available. I am not availabe that day, is there anyway she can pick up even though the device upgrade is on HER line and not mine??
For what it's worth, Mobile Syrup posted a quote from Rogers:
“We’re experiencing very high demand for both iPhone 6 and iPhone 6 Plus. There may be some delays getting devices to customers so we encourage everyone to reserve their device through the Rogers or Fido Reservation Systems. A significant portion of our inventory will be delivered to customers who reserved their spot in line.”
There will always be left for store walk ins though but who knows what the allocation is like at any given year. All up to how much Apple produces.
Nothing should have been charged to your credit card for upgrades. These would be charged to your Rogers account, which wouldn't have happened yet as I am #71 on one phone and #62 on another and my account hasn't even been charged the reservation fee yet.
I'd contact billing to inquire why this is.