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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jr15


It means that whenever tries to pre order now with them, they will have to wait until then to get it.. Apple has 3-5 week delays shipping as well.

I am sure we will end up getting them during launch

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Qdiver


Haha i am okay but sooner or later i will crash as well ( not as bad as the site did all day hahaah).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregjacobs
I Plan to Stick Around

I am now number 1350 in line for a iPhone 6+ 64GB Space Gray and have a couple questions.

 

Is the number relevant to the model or to all devices?

 

Is the number Canada wide for 1350 or is it just in Ontario where I reside?

 

If number is relevant to model or not what are the chances of getting it on launch day? I have seen people with numbers in the 6K some mine seems promising but I am unsure.

 

Thanks in advance!

 

Greg

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gregjacobs

1.) that number is Canada wide only for the model you picked.

2.) it's Canada wide.

3). It all depends on how many of those units Apple sends to Rogers. Rogers can't just ask for whatever number. Apple sends them whatever they want basically. So i hope u will get it at launch but not sure if u will.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Qdriver
I Plan to Stick Around
Hey Meowmix

Haha I hear ya. It was a pretty wild day so.. I'm crashing! Thanks again for everything today, Great job as always.

Good Night everyone, and pleasant dreams to you all I'm sure for the next Friday to come 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Qdiver


No need to thank me! Once again i am doing this for you guys! I love to help out and be here when needed ro answer questions!.


Have a goodnight:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Pirrip
I've Been Here Awhile
Hello everyone,

Hoping someone might be able to answer my question: if I reserve the iphone through the residential portal, will I have problems when I pick it up because I have a corporate plan?

I switched to my company's corporate plan last year but my "my rogers" stayed residential, so I couldn't reserve the iphone through the business website. However, it worked fine through the residential "my rogers".

Thanks for your help!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregjacobs
I Plan to Stick Around
Thanks Meowmix for the rapid response! 1 more question. When my number drops lower are those cancellations or are orders already being filled?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gregjacobs

For now that means that people are cancelling their reservations. Rogers will start filling the reservations starting on Monday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Pirrip

You won't have a issue BUT u need to make sure the store u pick, can access ur corporate account as some stores have issues that can not.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Pirrip
I've Been Here Awhile
Thanks for the super-quick reply, Meowmix!

I picked a rogers plus store per your advice, so I should be ok, right?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Pirrip

You are welcome!!! That should be all good 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

HabsFan1
I've Been Here Awhile

Hi Meowmix!

 

I am #721 - or at least I was this morning when I reserved the space grey 64 gb iPhone 6 Plus. I am a corporate client. Do you think I will get it on launch day? Also, where do I go to see my live placing in the queue. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Habsfan1

Unfortunately from what i know and is true, business and corporate customers will be getting their a bit after launch like a few days after. This happened with all the reservations i have noticed.

You need to log into your business account via Rogers business site and u will see it there.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

HabsFan1
I've Been Here Awhile

Thanks Meowmix! I hope it arrives sooner rather than later. It's a birthday gift.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Habsfan1

Awww now i do hope it arrives at launch!!! I hope so too! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Cloudpump
I Plan to Stick Around

Quick question, I reserved two phones as upgrades (iPhone 6 128gb Space Grey and iPhone 6 64gb Silver) and Rogers only charged me 45$ on my credit card for the reservation.  Is Rogers charging 40-45$/phone or per user/account?

 

A response would be greatly appreciated because I'm worried only one phone went through.

 

Thx!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thetestuser1234
I Plan to Stick Around
Strange. Reading about people moving up in line as the day goes on which seems logical as duplicates are weeded out and as there's the odd cancellation. Reserved around 6am and have actually been pushed back about 40 spots?? Yes apparently I'm a grown man and I care this much about a phone I'll be itching to get rid of in 2 years 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

astroduck
I Plan to Stick Around

I cannot access the device reservaion portal online as it keeps saying "site is currently unavailable. Please try again later." 

 

Anyone is having the same issue?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

i wonder if paying out my contract would be a better barganing tool... currently they are only ofeering me 75$ for first year and 2 gb internet, then 80 the year after.... currently my plan is 1gb unlimitaed everything else for 55 before tax, little hard to want to give that up for no reason.....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Cloudlpump

Hmm it should have been 2 charges of $40+ tax each. Maybe they didn't charge u for the other one.