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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

same here 😞

live chat told me they are having technical difficulties with the site tonight

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello cdcd3

 

The whole site  / server is having issues since this morning 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

oliviada
I Plan to Stick Around

Thank you guys for the quick replies ^^
I've just switched to a Rogers Plus store !
I've been using android for the past 4~5 years and im going back to iPhone this time.

Can't wait till the 19th as im hoping 54 is a good enough number to get the phone on the first day ^^ 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest88
I Plan to Stick Around

Hi Meow. I checked with corporate today, and they said that I won't have to change any plans to upgrade to the iPhone 6. The $80 minimum doesn't apply.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello oliviada


You are welcome!. I have been using mostly android as well and the iPhone 6 Plus seems worth it!. I am sure you will end up getting it next Friday for sure! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rainforest88


Yeah that is what i thought as i didn't see it anywhere for u guys. That's good then! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

magrat22
I Plan to Stick Around
This is the part I hate, I'm all excited that I've ordered it but I have to wait a week...a whole week!! I know, I know, first world problems 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello magrat22


Haha tell me about it! We are like little kids wanting candy or cake hahahah. I honestly can't wait until Friday!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I am trying to book 2nd and 3rd iPhone 6's for my wife am daughter and now the system keeps telling me to come back in a few minutes - for the past 2 hours. What is up with this system. Do I wait until tomorrow? I did go to the Rogers store, but they said I have to book it online only.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

magrat22
I Plan to Stick Around
Hi Meow,

So true. I actually ordered my case and screen protector before I even ordered the phone! Good thing I managed to get through all the chaos this morning and order it..lol. Now I need to go watch the keynote again to see what I'm getting. Why iPhones do this to me I seriously don't know. I really don't care about Mac upgrades or iPad ugrades but the phone I gotta have. There needs to be Apples Anonymous for us poor souls who can't say no 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

baylismike
I Plan to Stick Around
Well MyRogers seems to be back up now but I can't see my reservation anywhere. I did click on the new line option last night but it said I was #41 and sent me an email. Am I able to check the status or no?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Doowapguy


The Rogers stores won't reserve or pre order for anyone. The website is having alot of issues and it crashed in the morning causing the website not to function properly. You will need to wait until tomorrow and try again then.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello baylismike


The site may be up but it still has issues as i can tell. Some accounts aren't showing up, reservations aren't showing up. I would give it another few hours for everything to go back to normal.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello magrat22


Haha very nice! I will be getting a case when i get the device on Friday. That way i can easily just use it at the same time and see if the store can give me a discount haha

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

luckyalan
I've Been Here Awhile

hi everyone,

 

i dont know if anyone answered this already, but where do u check ur order status and number?

I cant find it anywhere.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello luckyalan

Log into My Rogers - Products and Services - Device Reservation. You will see it there.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

silly question but I just joined this forum. How do I change the phrase over my avatar pic?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cdcd3

Unfortunately you can't change that. It will change it self when u keep posting.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

Question answered. Rogers just updated it and notified me by email 🙂

Still cannot access My Rogers to see if my place in line has advanced. will have to check tomorrow. Patience is a virtue today for sure!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello cdcd3

Yeah it seems like this is a test for everyone patience lol. Its been a hectic day to say the least

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

cdcd3
I Plan to Stick Around

Thanks meow... your answer came as I was typing my reply. Thx too for this forum. A real lifeline today 🙂