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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
I just went back to the previous posts just to see what you guys are talking about. It doesn't seem to me that Meowmix was being rude though. He simply disagreed. Am I missing something here?

Anyway, moving on, the blasted site is still offline. Bleh.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wynterlu
I Plan to Stick Around
Who cares you two. You're splitting hairs. He has contributed more for years. Yes, you are both correct. *SOMETIMES* there is additional stock for those who want to buy our right but you will have to wait in that line (which is often shorter) but it's not a guarantee and trending isn't factual in regards to that repeating itself.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

martindulude
I've Been Here Awhile

Currently 3h waiting on hold over the phone with business, I hope it'll answer any time soon

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AccordTR
I Plan to Stick Around
Parts of their server are down too, so that's part of the long wait. They are trying to restore it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello kbbfs 

 

 

I would just leave it alone.  It seems that even the good guys that help and put more effort and time then anyone else  get attacked for no reason.  Just let it go  

 

Anyways yea it seems like it's still offline.  Hopefully it comes back on as i have seen many upset customers on Facebook and Twitter. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello martindulde

 

 

Yeah i have seen others waiting for 4+ hrs over the phone and live chat.  Unbelievable to say lol. Hopefully someone comes on soon! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

martindulude
I've Been Here Awhile
I do understand that I'm not the only one who wants an iPhone 6, so patience is here with me.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello martindulde 

 

 

That is good u got patience as many don't and want it now lol.  Its just a phone in the end right 😛

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsxmachine
I Plan to Stick Around

I wasn't able to order at 5am since my account would not work. It did work at 6am (700 in line) so I ordered then. I also complained and got some credit from rogers. So far so good. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

I managed to reserve mine at 5:44AM, 187 in line, the 6+ 128GB model so hoping I will get this soon. I am on an older plan, will they make me sign on with the newer plans?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around

So, I'm guessing I'm really lucky to have received a number of 828 for my reservation of the iPhone 6+ 64G or to even have been able to reserve, right? 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello rsxmachine 

 

At least you got something.  Many have waited all day and see in the 1,000+ and complained and got nothing unfortunately.  Hopefully all this madness and the site gets back to normal!  Rogers did say they are working on fixing the issues but there is no ETA.  Many can't even log into their accounts still. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sungod661
I Plan to Stick Around

site is back online, i ordered one i am 700th but i am sure i will be canceling as i will go the day after launch and i am pretty sure there will be some for sale

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jkanaris

Oh very nice! I am #11 for the 128GB iPhone 6 Plus Black

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gregwootton
I Plan to Stick Around

I will be going to the Collingwood, Ontario Rogers store. Do you think there would be a chance to get a 128GB 6+ on launch day, probably around 5PM as I work that day? I do have one reserved, so if I can't I have that as plan B.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sungod661
I Plan to Stick Around

i think you can forget launch day the line ups are insane and they usually dont know whats left. Go the next day i am sure if you go to major store they will have the 128 6+ available

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hgbbh
I've Been Here Awhile
Spoiler
 

Question,

 

I'm a Rogers corporate customer who oredered this morning. I ordered by logging onto MyRogers and selecting the upgrade device option in my profile. Will this cause issues given I did it through my profile and NOT on the business reservation site?

 

#142 in line for Iphone 6 Plus 16GB Black

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jkanaris
I Plan to Stick Around

Hey Meowmix, 

 

My bad, my original was a typo. I'm a lot higher 828 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gregwootton

I dont think so around that time. It's first come first serve basis at the stores so they will most likely be sold out IF they get a low volume if them

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Hghhh

It won't but u may get it later on after launch as u didn't reserve it but u did a upgrade straight for it. I could be wrong but this is how i have seen it from last year

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello everyone.


Anyone looking to get the iPhone 6 Plus via Apple is out of luck. It's been reported via Apple and Mobilesyrup that Apple Canada is sold out of the 6 Plus model.