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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

McBoober
I Plan to Stick Around

What does it mean when it says I may have to change my plan?

 

In what condition can I stay on my same plan vs moving to a different plan?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
When I go in to check my reservation, the entire cost of the phone shows up and not just the upgrade amount. Is this normal?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

AccordTR
I Plan to Stick Around
If your monthly bill is $80 or higher BEFORE add-ons, you do not need to change it. If it is less you'll most likely have to change to a higher one. Only Manitoba and Quebec and different.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello doodads

 

Very nice number! You might have urs lowered if people start cancelling. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello triplettsang 

 

 

It's normal in most cases.  Mine did that a few times. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello meliissssaaaa 

 

 

Did u log into my Rogers and reserve it? If so log in and check it.  Check ur spam folder in ur email as well. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
Two things:

1. If you didn't get a confirmation email, you probably entered your email address wrong on the form or Rogers has an incorrect email address on file for you

2. People asking the question 'I'm 4,592 in line, will I get my phone on launch day?'

Answer is no one knows. Probably Rogers doesn't even know that now. It depends on how many phones of each model apple sends them. If you're #50 or lower in each queue, you'll almost certainly get it on launch. Other than that, it's not certain id say.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around

@meowmix

 

Lets hope! I guess the 64gb iphone 6 in space grey was a really popular one.

 

Where do you check to see the number? Can't pull up my account since system seems down but is it just going to device reservation area? Or is it somewhere else.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nasa25x
I Plan to Stick Around
On a sidenote, Rogers system is down again. I can't even pay my bill lol. I should've paid it at 3am when I reserved my iPhone

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
MeowMix!! Help me >.< I went to check my place in line and it says that my wireless line in no longer active...is this a glitch?? I'm using my phone now and it still works..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pat1977777
I Plan to Stick Around

Hey Meowmix,

 

So I have managed to call in and order my iphone 6 64gb space grey, on a business account, 96th in line

 

I was under the impression this would be delivered to a Rogers store, however they said they had to send it to my home address!  If this normal? not that I mind, but would I still get it on launch?

 

Thanks

 

 

.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tolwyn21
I Plan to Stick Around
Looks like I'm 685 in line for a 6+ 128GB space grey iPhone. A question or two:

I'm well out of my contract on a 6GB super plan, showing zero owed on the check eligibility thing. My bill is generally $75 each month. Will they force me to change my plan?

If I just buy the phone outright instead of using the subsidy, can I keep my current plan?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

doodads
I Plan to Stick Around

@tolwyn

 

They will make you change it. If you buy it outright you can do whatever you want and keep your plan.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello nasa25 

 

Yeah its going to keep happening all day lol. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

russ369
I Plan to Stick Around

#7 in line for the Silver 16gb one... I spoke to rogers on the phone and they said I can change ownership and and my plan and all that when I go and pick up on the phone next friday... i hope the lady knew what she was talking about, im just scared they wont let me get the phone while doing that

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Cloudpump
I Plan to Stick Around

Got one iPhone 6 64gb (number #337) Silver and one iPhone 6 128gb (#213).  I also got one iPhone 6 128gb (# 36) as a new user. I spoke to a Rogers Rep because I wanted to cancel my new user order but he told me that I should keep it and just activate 2 of 3 devices.  Apparently they don't differentiate new users orders and existing customers orders...

 

Not sure if he knew all the details....  Anyone with both existing users and new customer reservations got the same answer?  

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello matfigs 

 

It was showing me the same a few minutes ago but then I thought how could that be seeing asi am using my phone lol. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello pat1977777 

 

 

Business and corporate customers have their devices sent to then at home or work. That's a benefit you guys get over us lol. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello russ369

 

 

If the ownership of the account is in someone else name, that person must be present in order to change ownership.  That is the only way it works. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tolwyn21
I Plan to Stick Around
Thanks. Looks like I'll probably buy it outright as I'll likely get it before my apple order.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

russ369
I Plan to Stick Around

Hi meowmix,

 

My name is authorized to make account changes and stuff (level 1), the lady said all I had to do was get the account holder to authorize the change in advance over the phone leaving a note on the account, then said I can go in and pick up the phone myself.