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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rb_to
I've Been Around

Baba333 you're lucky!  I just called and the wait time on biz customer service is "more than 3 hours".

 

I hope they get the login working.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1_1108
I Plan to Stick Around

I got "the wait time is 2 hours to 2 hours and 47 mins" when I called the business line.. NICE

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello McBoober

They had issues early on this morning. All carriers and even Apple had issues. Try using another browser.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello charlo1108


Holy lol.. That's a long time to hold.. I wouldn't be able to do it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Js94
I Plan to Stick Around

Hey, glad to see you here again Meowmix!

 

Few questions. I'm currently on a retentions plan from 2 years ago which is $57.00/mth + an 8$ add on which totals to just over $70 after taxes. Now since my plan is over $60 would I be able to go into a Rogers store and have them give me that exception that I've heard about to keep my plan or would I have to switch to the new $80+ shared plans to early upgrade to the iPhone 6?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dimundz88
I Plan to Stick Around
Just reserved a 128gb 6 grey from Rogers just in case they can offer me a new plan.
#375 in line

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Js94

Nice to see u again! Unfortunately that doesn't work anymore. The exception has expired as of last week. U will need to contact them again and see what they offer u or contact Rogers via Facebook.com/Rogers

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Dimundz88


Oh not bad! Not a bad number at all.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mike4523
I Plan to Stick Around

For business accounts:

I called directly to 514-350-6450

 

Iphone 6 64G...Number 6 and 7 on the list

Iphone 6 128G... Number 5 on the list

Iphone 6 Plus 128G... Number 1 on the list

 

Boom!

 

Going to sleep

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

iblastoff
I've Been Around

Is the flextab device balance checker down or something?

 

All I keep getting when trying to check my device balance is "Sorry, your device balance is not available at this time. If you wish to speak to a representative at this time, please call 1 888 ROGERS1 (764-3771).

 "
 
no way am i gonna call and wait 3 hours to talk to someone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nnbeej
I Plan to Stick Around
Ordered mine @5am
#83 16gb gold 6

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello nmbeej

Very nice to see 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello iblastoff

You can contact Rogers via Live Chat, Facebook.com/Rogers or Twitter @RogersHelps and they will help u

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

melisssssa
I Plan to Stick Around

I reserved an iphone 6 Silver 16Gb around 6am EST, is it normal i didnt get a confirmation email yet? 😕

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Js94
I Plan to Stick Around

Thanks for the quick reply, Meowmix. That really sucks. Guess this is the end of my 6GB data 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

XanderLo
I'm Here A Lot

Hey guys,

 

Just wondering, honest question... why do you bother pre-ordering from Rogers? I noticed that Apple Store lets you *reserve* yours for pick-up on Sept. 19th (even for HUP) and all models are still available at almost all Apple Store locations in Canada. heh

 

I reserved with Rogers but I intend to cancel it as soon as I pick up my reservation next Friday.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bhanotamu
I Plan to Stick Around
No. 7 in the queue (business)!!! Its so cool that they giving free Logiix Blue Piston Wireless Bluetooth Speaker for business reservations!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around
 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lxhunter
I Plan to Stick Around
@Mike4523
I am not sure if these reservation numbers are reliable

"For business accounts:
I called directly to 514-350-6450

Iphone 6 64G...Number 6 and 7 on the list
Iphone 6 128G... Number 5 on the list
Iphone 6 Plus 128G... Number 1 on the list

Boom!

Going to sleep"

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jbcheeseburger
I've Been Here Awhile

@Meowmix

 

I am # 15 on the business side but they wouldn't ship it to a store.  So, it's coming to my house.  Do you know whether I'll still get it on launch day?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jncheeseburger

You should get it launch day