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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

EvilMonkey25
I Plan to Stick Around
Live chat about to get lit up

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello EvilMonkey25

Yes it is. Feel bad for those reps lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thetestuser1234
I Plan to Stick Around

Other thing for folks late in the game to consider is walking into your Future Shop when they open and getting put on their preorder list. Not sure if mine is the exception or the rule but for the last two iPhones you could walk in on preorder day and end up with a phone on launch day no problem. Maybe more people think of the carrier and Apple and forget about FS?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello thetestuser1234

That is a great idea but i am sure their orders may be full hopefully not lol. Some can do that if they want to

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

timmychen008
I Plan to Stick Around

Do you guys know when will cases be available in roger stores or in mall? i like to keep my phone always protected 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello timmychen008

Most likely the carrier stores and Future shop and Best Buy will get cases sometime next week. They will have cases for it at launch 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

timmychen008
I Plan to Stick Around

thanks for quick reply 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello timmychen008

You are welcome! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Solaron
I Plan to Stick Around

Yeah it's tough to say which case I'll be using for the 6 Plus, as it's already quite a large phone compared to my current iPhone5.  Currently using a Military-style Survivor case, has done the job really well as there is a pristine iPhone5 underneath. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pmunar
I Plan to Stick Around

I have a contract with Rogers signed it July 2013. Can I just add a line to my exisitng contract or do I have to upgrade? The phone will be for my girlfriend.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Solaron

I night just get a normal casemate case or Spigen case if i can. Lol. I can't leave my phone naked.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

EvilMonkey25
I Plan to Stick Around
36 min chat wait time lol

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello EvilMonkey25


Haha oh wow that's long.. I feel so bad for them. Hopefully they have enough of staff.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pmunar
I Plan to Stick Around

I signed a contract with Rogers July 2013. Now I reserved an iphone 6 for my girlfriend. Can I add a line to my existing contract or do I have to upgrade my phone? BTW I,m #221 gold 16gb iphone plus

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello pmunar

You can add a new line using that device no problem! :). Just tell the rep at the store u want to do that and they will set u and her up!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jerzm
I Plan to Stick Around

Hi Meowmix,

 

If I've reserved to pick up the phone in store through Rogers, am I still able to buy the phone outright (i.e. without a contract at the unlocked price), or am I committed to upgrading? Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ZZMANZZ
I've Been Here Awhile
Im 172...think ill have it on launch day?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1_1108
I Plan to Stick Around

Business site still ot working, i tried logging in with my phone and got the actual reservation page.. put in my info and then it said invalid account number.. cant get that page on my laptop.. what a joke rogers is

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jerzm

You can still buy it outright BUT it will still be locked to Rogers.. To unlock it, it will cost $50 via Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pmunar
I Plan to Stick Around

Thanks for the quick reply.

 

Another question hypothetically speaking we have 2 wireless accounts with

Rogers(Myself(Main account holder) and my GF(add a line)). If I decide to cancel my GF line do you know the penalties. BTW, my add a line price is only $45 a month hence why I would like to keep my plan instead of going with the in-market $80 plans.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello ZZMANZZ


You're number isn't that hight so i assume u will get it on Friday!