cancel
Showing results for 
Search instead for 
Did you mean: 

Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest88
I Plan to Stick Around
I give up. Good night.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello deniis1967

Hmm do you have another phone number under that account that you may have done it? It should show you the device you reserved

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

It says I'm not eligible for some reason??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello harmonium0

Yeah people will start cancelling if they get via Apple or other ways.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

#175&177 here....logged in @ 6:15EST to see the system up. 2x 6 in space grey 128GB. Everything worked w/o a hitch. Fingers crossed for launch date delivery.

 

thnaks for all the help here!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Chrisl

When does it say that?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Mbiederman


Glad to see you reserved it!! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dennis1967
I Plan to Stick Around
Meowmix I did it as adding a new line, would that have anything to do with it?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Qdriver
I Plan to Stick Around
Yeah looks like cancellations already or something. I just rechecked my status and I moved up at least one to 276.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dennis1967

OHHH. Then you won't see it until you get a email saying its been shipped out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aj85
I Plan to Stick Around

I got an email that the presale starts at 2am PST from Rogers Communications. My alarm did not go off (I have the iPhone 5) for the first time ever. I checked, everything looked good. Scheduled for 1:55 am on Friday (obviouisly today) on repeat with ACDC playing Thunderstruck (always wakes me up) - no alarm and it's 3:30 now (I woke up on my own) - I'm place 253. God knows when I'll get it now. Argh. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Qdriver

I am still #11 for the 128GB i6+ Slate Black lol. I won't be going anywhere soon hah. Anyone with a higher number will most likely drop due to cancellations.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

dennis1967
I Plan to Stick Around
Darn, okay thank you! Just glad to know I didn't mess up somehow because I DID get a confirmation email for the order so I know it went through.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Chrisl
I Plan to Stick Around

after I've gone through everything it says at the end

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

thetestuser1234
I Plan to Stick Around

Also not seeing any reservation status listed under My Account unless looking in wrong place? No confirmation email, but the screen clearly gave me a reservation number. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello thetestuser1234

My Rogers - Product & Services - Device Reservation & it should be there.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello dennis1967

You did not mess anything up, i can assure you that!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Jrsmithz
I Plan to Stick Around

Quick question regarding the apple store

 

I reserved for the apple store, in store pick up for back up incase I don't get a low number (which I didn't). If I go into the Apple store, will they be able to do the upgrade from there? Will I have to pay in person there? Can I used my rogers points there? 

 

Thanks in advance.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Jrsmithz

Yes they will be able to do the upgrade there & no the flextab aka upgrade fee & device price will be added on your next months bill. Yes you can use Rogers rewards points there as well.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Pamandjay
I've Been Here Awhile
Meow mix,
These weren't apple problems I was dealing with. It was simply getting the myrogers site to open up properly and then have the Rogers site crash when using it. Not sure how that can be blamed on Apple.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around

Gahhh still no luck on the business side, may be a sign to give up?   My alarm is set to go off in 18 minutes though =(