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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

when i reserved on the ipad there was a very small line for the submit button, i tried clicking it a bunch of times until it worked!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest88
I Plan to Stick Around

Anyone else succeed on business side?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
Still in the whole for the business side =(

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

torontogamblers
I Plan to Stick Around

How can i tell how much my upgrade fee is?  I've reserved a 6+ 64gb space grey and I have no idea how much I'm paying for my phone.  I apparently have platinum status, whatever that means and didn't upgrade my 5 when the s and c were released.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
Looking for two space grey 6 one 16 and 64 GB

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

twenty8
I Plan to Stick Around

Skyjumper

 

Do you think it will be a big deal? Had I known THAT was a solution 44 minutes ago I would'e been a lot higher on the stupid list. So now I don't even know if it matters at all. 😕  But I still want to reserve... I just don't want more trouble on pick up day

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aylc1989
I've Been Here Awhile
I'm with business, can't log in, can't upgrade through reserve button, so I just reserved with new device. Worst comes to worst you just cancel, besides the reservation fee is refunded the moment it ships to your store

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

graystone14
I Plan to Stick Around
biz side, same for me.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

STILL INVALID LOGIN FOR BUSINESS

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

@skyjumper

 

how are you so low? i reserved iphone 6 128gb at 4:00am and i am 48??

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mad_dr
I've Been Here Awhile

Sorry Rogers but you screwed up... I've reserved a Grey 128Gb iPhone 6 with Telus. Took just 5 minutes to do so after an exasperating 35 minutes of wandering dazed through your terrible website and confusing reservation process which is strewn with messages of "Your address appears to be invalid, please ensure that your address has been entered correctly." and "Gateway Timeout" and messages telling me to login to MyRogers, even though I already am...

 

Logging into my MyRogers Account to check my profle says "We are currently experiencing problems accessing your account and therefore cannot complete your request at this time. We apologize for this inconvenience. Please try again later."

 

Trying to register a new Rogers account says " Unfortunately, rogers.com is experiencing technical difficulties and cannot register your account at this time. Please try again later"

 

Sorry Rogers - you really aren't very good at this 2014 thing...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around

Oh yeah I logged out and back in and now I see the error message you guys are getting..... crappy 

sorry guys

keep trying.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mrzippy
I've Been Here Awhile
This suck. Up since 5 for nothing 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

malorrain
I Plan to Stick Around

Consumer.. and still can't access account in any way to make the reservation..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

nooneishere
I Plan to Stick Around

Can someone please tell me what is the difference between RESRVE TO UPGRADE AND RESERVE TO ADD A NEW LINE ?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

Rogers had me up at 5am, as their message stated, and account is still not accessible. Score is.... Rogers 1 and w.p.d 0 !

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

reserve to upgrade is upgrading the handset on a existing account

 

the other option is to open a new account

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
reserve to upgrade is if you are an existing customer

add new line is for new customers

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Baba3333
I Plan to Stick Around
Business side

When I log in to my account --> System unavailable

When I try to log in at reservebusinessdevice.ca --> Login failed: Please enter correct username.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

susancedar
I've Been Here Awhile

reserve to upgrade is used if you want to upgrade your current phone. add a line means getting another phone number added to your account

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Adamdt
I've Been Around

lol this is a joke... 

 

be up since before 5 hitting refresh on my wireless page over and over to see an error message every single time for an hour now. tried at least 300 times so far. great as always rogers..