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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

tmoult
I Plan to Stick Around
My # won't show up when I try to reserve to it says I have no account on the device reservation 😞 Any ideas?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pjkropf
I Plan to Stick Around
harmonium0 I had the same question but no answer

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
I just reserved one through the new customer link as well, #61. I'll keep trying the upgrade link too, and if I get through, I will make a reservation there as well. And then I'll call Rogers later today to ask if I need to cancel the one I reserved as a new customer.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
It was up at 5am, I reserved 2 phones at 5:05

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

twenty8
I Plan to Stick Around

"I just noticed that if I choose "Reserve", not "Reserve to Upgrade" I can choose a phone. I am an existing customer though, so do I need to wait until the upgrade reserve works? Or does it not matter? I've been trying and getting the horrible "currenly unable to load your info" message...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

Past experience @ Iphone 5 launch they ship to the store specifically for you and hold it for you and you need to show ID to pick it up..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
Any tips on how to order when I can't get into my account. Says try again later.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mostachey
I Plan to Stick Around

What the heck!!!!!! why can't I see my account to upgrade?!!!!!! this is not even cool at all!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
I dont see the option to add a new line on the business side...when i signout and click the Reserve button it throws me back to the same login page with the errors that im getting...anyone else?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
Atta boy Dasilvr018!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around

For the price, the Note 4 is looking really good about now, compared to what Apple wants for the 6 Plus.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Th1ef
I Plan to Stick Around

**BLANK NUMBER*

 

happened to me too - to get my number to show up i used a ipad!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Ibexto
I've Been Here Awhile
Asa note telus had ZERO issues with reservations. I think in two years I'm going to switch. Just didn't have the $375 upfront this time or I would have switched this morning.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest88
I Plan to Stick Around

Business side graphic is up! But acct # still not recognized.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around

Guys, make sure you are logging in through a desk top

I just tried on an ipad and its giving me a error message.

 

Use a desk top, go through the Shop and click reserve and then reserve to upgrade. (make sure you are logged in as a current customer)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around

I reserved through the new customer tab.  I don't anticipate any issues when picking up the device, but if there are.. Simple argument is that your system was broken and it was the only way to make a reservation.  I'm sure they will make it right.  Dog eat dog world kids.  You can wait untill the reservation system is working for upgrades or you can take the horse by the reigns and get you an iphone 6!  I say do it!!  

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dot01
I Plan to Stick Around
Could not order when I did get in on my ipad as I could not get to the final order button. So I may be too late now. 😰😰😰😰

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around

Depends what you want Dot!  I just finsished and ended up with #32 for 6 128 Gb Space Grey..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
RyanKelly,

I think most of us are already doing that, but are still getting the same error message over and over again. It's probably working for some who are doing it at just the right moment. Will just have to keep trying. Sigh...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

am i the only one experiencing issues reserving the iphone 6 on the website?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Ibexto
I've Been Here Awhile
That didn't work for me either...