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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Rogers is garage...How come some people can and some people cant even access their accounts?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Georen
I've Been Here Awhile

LOL well doing this as early as I did in the morning has its own issues... I just reserved the wrong size ... and I can't cancel 😞 because the account information won't load ... 

 

*SIGH* I don't even WANT the phone I managed to reserve 😞 128GB space grey 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
yes same here. I was on the Facebook chat and the Twitter and they had both assured me that i was fine...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around
Yes, since there is now new text on the page i'm assuming that they are trying to update?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Nasa25 LUCKY YOU!!!! I swear if I knew it would open up before then I would have gotten up much earlier. 

 

Maybe Rogers opened up earlier to avoid crashing or something. 

 

What are my chances of picking up on Launch Day???

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I set my alarm for 5am to upgrade to iphone 6 but Rogers is experiencing technical difficulties.  Why then can someone who is signing up for new service can reserve an iphone?  very suspicious

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mad_dr
I've Been Here Awhile

Same for me. Can't believe how Mickey Mouse the Rogers website is. Welcome to 2014... Address invalid? I've been a Rogers customer at this address for a long time! Why is it so difficult to reserve a phone...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

For business yes the username and password should be the same, it's just not working right now. I spoke to a rogers rep yesterday to make sure because it was down yesterday as well.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

aasasa
I Plan to Stick Around
I contacted support earlier in the week, and nobody could confirm. So I'm assuming it is.

Are you getting the error: "Login failed: Please enter correct username"?

On the main site the "username" field refers to my email. Although it you perform a "Forgot your password" it asks for email and username, which would imply entering the same in both fields?!?!?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
mine said the same.. I had to change "County Rd" to Cty Rd. and it worked

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around

The rep i just got 1 message from on Facebook says that the business site is up and running and to try to reserve on the same page that i've been trying since 5 now...kinda figured that if they say 5 am that it will work then...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
I did... I'll argue with them once I have the phone in my hand.. 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

harmonium0
I Plan to Stick Around
Ryan, I'm 323. I believe it's across Canada. Pretty sure they'd have enough stock for that. I guess the real question is does the store hold it for you, vs walk-ins or others in line after you.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Baba3333
I Plan to Stick Around
So can somebody confirm that there is no harm in ordering through the new line option even if I have a business account?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around

I had success with the new customer tab.  I ended up 32 for 128Gb Space Grey 4.7"

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Dasilvr018
I Plan to Stick Around

I didnt go to sleep and checked the reservation page at 3 AM EST because I read it somewhere thats when it would be available to pre order even though everybody was saying it would start between 5 and 6 am and im lucky I did check because I got #1 for iPhone 6 P0lus Grey 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest88
I Plan to Stick Around

Business side. Acct number still not recognized.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around

Canada

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around
Yeah, I'll still plan to arrive next friday morning for when they open..... I wanna be there in case

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

triplettsang
I Plan to Stick Around

Everyone that said 5am received anofficial email from Rogers STATING that the system will begin at 5:00 am EST...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Ibexto
I've Been Here Awhile
I did. Position 57. Just going to explain to the guy at roger plus when I pick up that I didn't know what I was doing... 😉