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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello kbffs

It says the same for me when i tried to view my account. Keep trying & see.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aspinall33
I've Been Here Awhile

login in failed. husband and I been trying for 30 mins.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

javo29
I've Been Here Awhile
i keep getting an error message, rogers is getting a call first thing 9am from me cancelling all 6 lines

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lhanham23
I've Been Around

Constantly getting the error "We are currently experiencing problems accessing your account and it cannot be updated at this time. Please try again later. We apologize for any inconvenience.". Anyone else?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

rsilver
I Plan to Stick Around

finally got it working! #146 for 64gb silver and #414 for 64gb black

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello gunda95

Apple sets the prices, not Rogers. The 128GB is $100 more & its $595.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RyanKelly
I Plan to Stick Around

guys,

 

go under "Shop" the phones and devices,

then click the Red "Reserve" button under iphone 6

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mt3e
I've Been Around

WOOT #144! I was having trouble accessing my my rogers account, my wireless details wouldn't load. so i went to the iphone page on the rogers site and clicked reserve there and did it that way and had no problems at all! yay!! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

andrewmalheiro
I Plan to Stick Around

After trying the device to upgrade and failing, I tried clicking on the new to rogers reserve button. Worked for me. I'm not position 7 on the location I chose. Good luck

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello javo29

No need to site there & cancel " 6" lines over this. That is pretty childish don't you think? Apple is having worse issues in which won't let half of the people order the phone via them..

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

wpd
I Plan to Stick Around
Another Rogers disaster !!! Still can't access my account. I'm gettong too old.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello lhanham23

Everyone is getting that message right now. The server is screwed up & onto of that the system is doing maintenance,

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

anyone on business side getting through???? still saying invalid login!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ianhay
I've Been Around

why is this happening

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello wpd

Its not only Rogers. Apple is having major issues & now Telus is as well. So all in all, every carrier + Apple is getting affected & the servers will crash.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello ianhay

Why is what happening? You guys need to understand that even Apple is having this problem. Its due to the amount of people trying to access it at once and causing the system to crash / fail. Telus now is having the same issue.

 

 

" The iPhone 6 and iPhone 6 Plus launch has not been smooth, to say the least. Many people are still unable to access the Apple Online Store to purchase Apple’s newest devices. Despite availability issues, many models are already selling out. Carrier websites are the first to be affected, naturally, as they always get less supply than Apple itself."

 

This is from a site which works with Apple...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

delowder
I Plan to Stick Around

wow... what is with these prices? This is obserd and pure robbery.... 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

kbffs
I Plan to Stick Around
Is there any harm in ordering it through the "new to rogers" link if you're a current Rogers customer looking to upgrade?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pwed
I Plan to Stick Around

@Meowmix

 

Its nice to you here again!! I made sure to wake up early and I got position 69 for the location I choose (IPhone 6+ Space Grey)

I cant wait this is gonna be an awsome week!

 

Which IPhone did you get ? Everybody elese which one did you get ?

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

It will let me attempt to add a new line, but the upgrade option still gives me the error. Doesn't seem like just system maintenance if only existing upgraders are blocked out.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mostachey
I Plan to Stick Around
make sure your province in the top section beside your name is correct. Had same issues..then noticed it was wrong. Changed it and BOOM