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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Godai
I've Been Here Awhile
Sorry if it's been asked before, but how long does Rogers hold your reservation at the store for? I'm going to be going on a 4-day trip starting on the 19th.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Godai

All this depends on what number you are. If you a re a low number & Apple sends enough stock, then yes you will get it at launch but if you have a high number & they do not have much stock, then you will have to wait for a bit. Most likely a few days after launch. The Reservation is not made to get it at launch. Its made to have a phone saved with ur name on it just in-case stores get sold out & depends on the amount of the devices get from Apple.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest
I Plan to Stick Around

I can't find the tweet. How do I find it about the reservation opening time?

 

So Meow, you suggest I start trying at 6am EST? Sorry - I know you've been asked 100 times, but the thread is so long.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Rainforest

I posted the link on my above message. The link is https://twitter.com/RogersBuzz/status/509757133156802560



This confirms it as 6-7am EST. So people go on at that time to do the upgrade as the time on the email most likely is wrong. Believe me i have seen this happen many times & happened last year. Yup i suggest to go at that time.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest
I Plan to Stick Around

I believe you, Meow!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

harry454
I Plan to Stick Around
Hi,

When I try to goto the business account reservation site it says invalid login?

Also, any pricing info out yet?

Thank you!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Godai
I've Been Here Awhile
Thanks Meowmix. I'm not really concerned about getting it at launch but if I have a low number I just don't want my phone to be off reservation by the time I get back.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello harry454

It will say that until the device is up & the reservation opens up. Most of the business customers will see that.

Also no. Most likely tomorrow it should be up ( Pricing wise)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Godai

If you want, you can also contact the store & let them know you will be going away for a few days & if the device comes in, to keep it for you. Ask for the Manager & speak to them. See if they can do it.

The store has to keep the device for 5-7 business days after they received it.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Godai
I've Been Here Awhile
Thanks for the advice. 5-7 days is enough time but I will call and ask.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

drbaxter
I've Been Here Awhile

2 months ago i saw the 5s at 99$ and since I really needed a new iphone (mine is 4 years old) I went to the store that weekend and the price went up to 229$

 

I was annoyed, I called them and they told me to wait for the 6 and the 5 will drop in price again...   so I waited and decided why not, ill buy the 6, its worth the extra 200$

 

Now i find out that my plan is not a "good value" and will have to pay twice my monthy fee to upgrade.

 

800$ a year extra?  They are out of their minds.... 

 

I worked for Rogers for years and I lost all loyalty to them and want to cancel all my services.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Godai

You are welcome!! That is the best thing to do as well!.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello drbaxter

The $99 price was given by Apple. Rogers nor any other carrier makes up the prices. Apple does. Apple controls the prices for the iPhone's. So they tell the carriers to lower the prices before the announcement of the new device & raise it back up a week before the release of the new one.

If you wish to see if you can get a plan like yours but a bit more, contact Rogers via Facebook.com/Rogers or Twitter @RogersHelps & i am sure they can help. You can also call in as well if u like.

 

Sorry to hear that you want to cancel.. Make sure if you pick another provider.. You do research & see what is up with them & whats going on. This way you know instead of finding out after you sign papers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest
I Plan to Stick Around

Meow: Just to be clear, do corporate customers need to have an $80 plan as well now? I think no, right? If so, it would be a bummer because I'm paying less than that.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Rainforest

From what i know you do not need to worry but its always best to call in & find out as the business lines are a bit different. Even if u guys have to change plans, you guys have lower plans & better plans then us anyways lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hey Meowmix!

I came here looking for the time that the device registration will begin. I see that you have said 6-7am EST. Where did you see this? I noticed you referenced a tweet ( https://twitter.com/RogersBuzz/status/509757133156802560 ) however I don't see any mentioned of 6/7am on that tweet. Is there a confirmed time? 3ET, 12PT, thus being Sep 12 in all of Canada?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Rainforest
I Plan to Stick Around

Look down in the comments, below the tweet.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello chris284

On that link you see. Open it & it will list messages underneath You will see this

" Chris @ Rogers ‏@Rogers_Chris Sep 10

@PhilliesFitted Yes, between 6-7am EST"

This will start at 6-7am EST.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

melisssssa
I Plan to Stick Around

Hello,

 

I went to https://www.rogers.com/reservation/ to reserve the iPhone 6, but it's not up for reservation yet? I thought we can reserve it on the 12th of september at midnight?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello melisssssa

No it opens up at 6-7am EST. Not Midnight. Rogers never opened it up at Midnight. You will not see the device listed on there until 6-7am EST.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

RedChuuu
I Plan to Stick Around

Nope it opens at 5AM.