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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Luc112

Nice to see u again as well. haha oh nice! yeah i seen its been snowing like crazy their!. Its a early Christmas for u guys!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello RyanKelly

Read my post above. You are able to tell them NOT to open it & u can do it your self. If they refuse too, just ask for a manager as they are not supposed to refuse as you are buying the device or upgrading.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

jeremy1234
I Plan to Stick Around
Does anyone know if you buy the unlocked phone from apple and you still have some $ left on your FLEXtab, and you keep the same plan, does the FLEXtab keep reducing as normal or do you have to pay off the FLEXtab if you just switch phones? Sorry for the run on sentence 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello jeremy1234

No if you buy a unlocked phone from Apple you do NOT need to pay your Flextab as you are not upgrading with Rogers. You are buying a device outright full price. The Flextab will keep reducing until it hits $0 on the last month of your contract left.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Skyjumper
I Plan to Stick Around
Haha. I'm even more excited now. We've been through every phone since the 3G and that's the first and only one that I've unboxed.

I kinda wish they'd just do what Best Buy did with the PS4.. Mine was at the post office the day before release. They weren't suppose to give it to me, but it's a very small town. She just ripped the barcode off the box and scanned it the next day. I was unboxing the PS4 the day before launch.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Skyjumper

Remember you have the right as the customer to tell them NO & you will open it when u get home. If they refuse, tell them to speak to a manager as there is no rule that they have to refuse it when a customer asks to open it them self & the rep not open it.

 

 

They won't give you the phone until Friday morning when the store opens or when u pick it up. Lets say it ships out Wednesday night & goes to the store Thursday, they have to keep it until Friday & then sell it to you. Also the systems will NOT accept the IMEI number or Serial number either. It will give them a Error code.

That is what happened with my buddy with his PS3 lol.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Luc112
I Plan to Stick Around

my plan will go from $60 to $125. I guess I am not upgading.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Luc112

 

Oh man that sucks.(n) Contact them   & see what they can do!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Luc112
I Plan to Stick Around

yeah, he told me to contact the loyalty department. i'll call later.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Luc112

Try that & see! Hopefully it works:)

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

javo29
I've Been Here Awhile

Can anyone confirm what time the online pre-order will start? I called Rogers and the rep told me midnight.... but I have a hard time believing that.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello javo29

Its supposed to start around 6:30am EST.There is no Midnight release with Rogers & never was for any reservation.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Badabing
I Plan to Stick Around

Hey Meowmix and 

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Badabing

Hmm weird as i know QB isn't on the rules that you need to change your plan. I would contact them back or contact Rogers via Live Chat, Facebook.com/Rogers or Twitter @RogersHelps & see what they say!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

I realize reservations will open in the morning but will rogers wait to then to post the prices as well ?

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Buckwheeat

I am hoping so but last year it was the afternoon/ evening of the reservation day they posted the prices. Hopefully it changes & post them in the AM.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

Just received email, The Rogers Reservation System will open tomorrow September 12, 2014 at 5 a.m. ET.

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Buckwheeat

Just received the same email as well. So it will open at 5am EST. Just saying this now, it may be mayham as everyone will try & log it together. The system may overload & you may crash or it won't work. Keep retrying tho.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Buckwheeat
I Plan to Stick Around

YES !! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikebratua
I Plan to Stick Around

Just got an email saying the reservation system is opening up at 5AM. Wow that's early. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Buckwheeat

:):)