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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello charlo1108


That is correct! Thank you for sharing that. If i am not mistaken tho, u guys still have the 3 year contracts? ( business and corporate).

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Hello Meowmix,

 

I read if your plan is over $80/month that you should be fine?

 

Please let me know,

 

Thanks 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

clambert
I've Been Around
What colours is the new iphone 6 available in? Is there a 32gb option available? Also, what is the Canadian pricing?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I want to thank everyone for this thread! I have just changed my business plan to a TRUE business plan and got myself a cheaper plan that what I had already 😃

Corporate users will not necessarily have to change to the Share Everything Plan if their plan is already over $60. I'm sure there are exceptions though!

Best to call a Rogers Rep to confirm!

Thanks again everyone!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

syropian
I'm Here A Lot

Wait, just to be clear, they're going to force me off my plan thats ~$75/month with 6GB, and on to a plan thats $80/month with 500mb?! They will most certainly lose a customer if they try and pull that stunt.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello clambert

32GB option has been discontinued via Apple. Its16GB,64GB and 128GB now.


All colors will come to Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello syropian

All carriers unfortunately are doing this. It seems to be a new thing. I would contact Rogers via calling them, Live Chat, Facebook or Twitter @RogersHelps and see what they can do for u

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello siulonguiy

That's good! Although u guys still have some other stuff u guys have to do!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello darkdad

Yes if ur plan is over $80 then you will be fine. If it's less then that, unfortunately u will need to change ur plan or contact Rogers via calling them, Live Chat, Facebook or Twitter @RogersHelps and see they can do for u.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

charlo1108
I Plan to Stick Around

Yes, all corporate accounts are still stuck on the 3 year contracts

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello charlo1108


Qhhh that sucks 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Some people are saying if your plan is over $80, then you're fine. Do you think they would maybe just up my plan price to $80, and let me keep my 6gb of data?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello syropian 

 

You can contact Rogers ans see what they can do! Maybe they can do that for u but most won't budge. Try tho! 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

matfigs
I Plan to Stick Around
Meowmix my friend! I'm back once again 😛 I have a a question for you. Do you know the Rogers contract pricing? I'm looking to get the iPhone 6 Plus 64Gb or the iPhone 6 64GB

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Are you sure? I pretty upset now with Rogers, was just on the phone with CS, then customer retention and then their manager who all said I will have to change my plan, this is unheard of. Is there anything I should try and do? I have been a Rogers customer for years and then they say this......I would be more then happy to cancel with Rogers if this is how it is. They claim the change in plans is due to upgrading to a "preumim" phone.....never had this issue with other iPhone upgrade and this iPhone 6 is cheaper on a two year term then the 5s was last year....

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello darkdad 

 

Yes i am pretty sure. The only thing u can do is either contact Rogers via Live Chat, Facebook or Twitter @RogersHelps and see what they say or change ur plan.  The same is going on with all carriers.  They are all putting those restrictions. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello matfigs!  

 

 

Its nice to see u again! Unfortunately that i don't know until they announce it but the 6 Plus won't be cheap.  The base model will be 279+ at most. I would suggest to wait until they say it. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

darkdad
I Plan to Stick Around

Okay thanks for the help Meowmix, just find it unfair and bizare for Rogers to do so, does not make sense, its not like its running on a new network like to 5 did from the 4s

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello darkdad 

 

Believe me so do i. I had to fight tooth and nail to keep mine weeks ago. I wish i could give better news

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

hendersonsarah
I Plan to Stick Around

hey meowmix, is the $80 bill threshold including taxes? or is it prior to tax? What do you think?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

so meowmix since you fought to keep your plans recently, when it coms to upgrade how does that work?? didnt you already accept a retention plan frmo them? will they allow you to upgrade again on sep 19?