Well... I am calling it a night... But the agent I was just on with has confirmed with me that everything she has access to, as well as everything her manager has access to, says that our numbers will be re-instated. So I am just going to hope for the best...
she also said that after creating a rogersdirect.ca account it can sometimes take 24 hours before you can re-login, especially when the system is as busy with new accounts as it is today.
No change for the 7 Plus 128 Rose Gold except a couple days ago when I went from 54 to 53 (probably a cancellation). The business reservation site is terrible. I tried to reserve between 3:00 and 4:00AM on Friday but it wouldn't let me in, I had to call during the day.
@orangefreddie: The business customer support for Rogers has been stellar for me, way better and way more responsive than the consumer side of any of the carriers. I hope they get you all sorted out. Telus's business side is terrible.