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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @cici24

Thats not bad! Pretty good I see.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
I am on the consumer side. 128gig Matt black 7+. I was #601 the other day. I'm still in progress. Hopefully it ships out before the weekend.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

writergal
I Plan to Stick Around

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

@writergal wrote:

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 



where are you from?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

writergal
I Plan to Stick Around

@ziglaub wrote:

@writergal wrote:

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 



where are you from?


Downtown Toronto area.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ziglaub
I Plan to Stick Around

@writergal wrote:

@ziglaub wrote:

@writergal wrote:

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 



where are you from?


Downtown Toronto area.


im from Vaughan area, started #150+ ended #55 yesterday, now its "in progress."

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Impact9
I Plan to Stick Around

Rogers business side, I know we've been all saying something is wrong... But something I'd definitely wrong when the consumer side are getting the jet black 128gb from the 100's, they obviously got a load that are not being issued to us business holders. I've been sitting at 4 forever.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @writergal

Weird i just picked up a 256GB JB iPhone 7 Plus at my local Rogers store ( tries to return my Note 7 due to the recall). They had 2 of them but 1 was on hold for me for 2 days due to some system glitches on my account.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
What a pleasure it has been actually been being back on the iPhone. Had he 6S Plus and Apple Watch in Aug. Sold both for a good chunk of money. Wanted to get the Note 7. Liked having a smart watch and found a great price on a Gear S2 Classic. Everything was great until the entire recall etc.

Now was able to get the iPhone 7 Plus 256GB JB at a bit of a discount after the refund of the Note 7.

So I was able to get the iPhone, Apple Care +, a new case, and yesterday went and picked up a Series 1 Black Apple Watch at the Apple Store and after the entire situation I paid $120 out of pocket. Feel very fortunate. Everything is running smooth. Now I will try and sell my Gear S2 Classic and then at least break even. Happy to be back

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

Not bad! Took me 2 days and 7hrs but i ended up taking the last 256GB IPhone 7 Plus Jet Black from the store lol.

I am still keeping my Gear S2 watch

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
Yeah it seems like I always come back to Apple in the end. The Note 7 was an amazing device. Having said that you can't compare the smoothness of the Apps and iOS to Android. It's no contest. I just have to stop switching phones for once lol.

We have a 27" iMac, 3 iPads(3kids), wife has an iPhone and have Apple TV. Guess it just makes sense being on iOS in the end. Kids get to message me and Facetime me again. Things usually happen for a reason and it seems i was meant to go back to iPhone 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

writergal
I Plan to Stick Around

@ziglaub wrote:

@writergal wrote:

@ziglaub wrote:

@writergal wrote:

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 



where are you from?


Downtown Toronto area.


im from Vaughan area, started #150+ ended #55 yesterday, now its "in progress."


Same model?  That's weird.  Or does it have to do with you being in the 905?  I started out in the 240s.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
I've been "in progress" since Tuesday night. Hopefully mine gets shipped on Monday. I'm in Kelowna BC. Where is the main warehouse that it would be coming from? Toronto or Vancouver?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Lonnie1313

Its inToronto .

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Lonnie1313
I Plan to Stick Around
Do you know if it's shipped UPS ground or air? I prob won't even get it next week then?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jeffyjoe
I Plan to Stick Around

@writergal wrote:

@ziglaub wrote:

@writergal wrote:

@ziglaub wrote:

@writergal wrote:

I think my status should change to "In Progress" soon.  I jumped from 89 or so to 7, but still "Open" for a JB iPhone 7+, 128GB.  I'm on the consumer side. 



where are you from?


Downtown Toronto area.


im from Vaughan area, started #150+ ended #55 yesterday, now its "in progress."


Same model?  That's weird.  Or does it have to do with you being in the 905?  I started out in the 240s.


mine was jb I7+ 128 too, i started at 16 on sept 9th 6am.. and just went to "in progress" couple days ago when everyone elese did

another guy on last page had same number as me on consumer side, and another on the business side had same number about 10 pages back.. i think rogers has several reservation lines, plus numerous stores aparently got them to sell in the last week too.. which isnt very fair either, no idea how they do it,, but its messed up.

 

i will reserve through apple next time for sure... and if i have time after,, maybe do another reserve through rogers just for kicks.. at least with apple you know where your at. at rogers no one knows anything

once your an hour or so past reserve start.. its too late... your hundreds or even thousands of positions behind

 

anyone old enough to remember the line ups around the block at midnight wating for the release of windows 95? (in 1994) some things never change.. just a different type of lineup is all..

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jeffyjoe
I Plan to Stick Around

@Lonnie1313

theyre pretty quick with internal shipping to their stores, i would say air.. you should be able to pick it up at the store you choose by wednesday.. but thats a guess.. others here may know better.

 


@Lonnie1313 wrote:
Do you know if it's shipped UPS ground or air? I prob won't even get it next week then?

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello@Lonnie1313

They usually ships it UPS Standard but they usually ship out and get delivered within 1-2 business days.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

toto456
I Plan to Stick Around

When did you order your phone? I ordered it at 9 am Sept 9. JB 7 plus 128 GB. still haven't received it. By next week they said on Friday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @toto456

Do you want a 256GB JB iPhone 7 Plus? Some stores have 1unit left . That's how I just picked one up. The 128GB iPhone 7 Plus JB Iis very hard to find.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

toto456
I Plan to Stick Around

I'm getting it next week. I only want it in JB