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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

serena780
I Plan to Stick Around
@Meowmix
Do u know how to delete emails from the mail app?.... mine is setup with my gmail but I can't figure out how to delete the emails that I want gone

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

asylver7
I'm Here A Lot

#114 in line for a 7+ 256.  Status just changed from open to in progress today.  It has been slowly changing position but I assume that it is people that are cancelling their reservation.

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

serena780
I Plan to Stick Around
I actually went the apple route today and now went to cancel my pre-order saw it was in-progress...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Impact9
I Plan to Stick Around

Sorry guys, I'm new to this forum, where do you guys see open and in progress? I've been checking my order through Rogers direct and it's been in prefulfillment since day 1. I was #8 on the list for an iPhone 7 plus jet black, moved to #5 probably because of cancellations.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Impact9

Some regular consumer reservations have changed into In Progress status.. Yours hasn't changed at all yet

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @asylver7

Now your device is in their warehouse and ready to be shipped out.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mudhead15
I Plan to Stick Around

Which 7+ 256 colour was it? I've been sitting at #2 OPEN since September 9th for the i7+ 256 JB. I've had no movement what so ever.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

sumerrobis
I've Been Here Awhile

Anyone with Silver 7+ see status changes?

#5 for 128GB and my order still isn't in progress

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

My 7+ 256 that switched to in progress yesterday is black

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

modufour
I Plan to Stick Around

OK... Let's see how long I stay at #1!!!

 

🙂

 

 

 

 

IMG_1859.jpg

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Burrcold
I Plan to Stick Around

I'm a 7+ silver 128gb and at number 2 (open). Haven't moved since reservations opened.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

sascwatch
I Plan to Stick Around
Dropped 8 spots for the 7 plus 128gb jet black today. Now sitting at 36.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

frenshaw
I'm Here A Lot

In Progress from 94 yesterday on an iPhone 7+ 256 GB black! Can't wait to get that shipped email.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @frenshaw

You should get it between today and Monday!. Remember if u don't get it by tonight, u will get it Monday as weekends they don't work

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

ok, thanks!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @frenshaw

You are welcome! 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

charles1977
I Plan to Stick Around

Meomix,

question for you.  Not sure if you know anything about rogers platinum m/c rewards.

 

i have like $400 of reward points i want to use, but i called rogers bank and they said i must purchase the phone at a rogers store to use my points. seemed odd to me because why can't i just purchase at apple store on 2 year contract and then use the points as a bill credit after the fact?

 

i think canada got a bunch of iphone 7 plus jet black 256 GBs today.

 

I saw a bunch of the apple stores that had stock of that earlier, but now they are all gone.

 

I was able to grab one for myself, but i won't open it for a few days until i see what happens with my jet black 128 GB reservation cause i don't really need 256 GB.  I really want to use my points.

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @charles1977

In order to use the points, its correct you must purchase the device at a Rogers store. Can not be done at a Apple store or third party store. That is what i know as well.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

charles1977
I Plan to Stick Around

hmmm that sucks....Maybe i'll save my points for the samsung gear S3 watch then.  

assuming rogers will carry that.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @charles1977

Yeah i might do the same as well as i like the Gear S3

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

iiLtnGeneralzZ
I Plan to Stick Around
Hello @frenshaw

I was at 26 yesterday and I dropped to 13. I'm in line for the 7+ 256GB Black also, are you consumer side or corporate, as I am corporate.