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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@BiReL41r Yes. I ordered mine at 3am PST

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

BiReL41r
I Plan to Stick Around

@behni10 Interesting. I'm gonna go out on a limb and assume it was a Black you secured and not a Jet Black since you're searching for a 7+? I've seen stock come at 6am before and just assumed it was a mistake or something but clerarly the 8am open time for Apple reservation isn't accurate.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

@BiReL41r Sorry. I thought you were talking about Roger reservation system. Don't know about Apple.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

cici24
I Plan to Stick Around
I can't believe there's still been no movement (that I know of) for us 32GB plus models 😞

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
@cici24

Not even a twitch yet....LOL!!! Don't worry though, I'm sure it'll be our turn very soon
I'm #2 for a silver 32gig +.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

FedFan
I Plan to Stick Around

No movement for me except for a cancellation (most likely) as I am at #18 now for a 7+ 128GB Black (not JB). Call center has no stock, they're telling everyone 6+ weeks for any Plus model

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

psolanoy
I've Been Around
I just asked the Rogers chat about my order and when they think it would ship to the store. My position is 346 for the iPhone 7+ 128gb Black and she said it shouldnt take more than 7 business days.

Does that seem optimistic to you guys?

Can I get the Rogers Upgrade price at the Apple Store? Or is it only full price devices?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

aman123
I'm Here A Lot

Hey there yall, been reading this forum since Friday, after it was announced that all the pluses have ran out. I am currently sitting at Position 45 for 7plus Silver 128GB I moved from 72 to 47 on Friday and to 45 hours later. I've been at this same position since Friday, really wanting to cancel this reservation because its no longer even a reservation, its basically just having a place in line to get the phone in 6+ weeks. When we should be getting it this week. Its really pissing me off, probably not gonna plan to do a reservation/pre order off Rogers ever again after this year because of how sh** the service and website is in general. 


@Meowmix wrote:
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jsin86
I've Been Here Awhile
Same here, my position haven't moved since last Saturday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

what number are you mate? and which model and storage option

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jsin86
I've Been Here Awhile

Postion 175 for 7+ 128gb silver.

 

I reserved a JB 7+ 128gb before, but at postion 9xx, thats rediculous!!! So I cancelled the order already. Now i just want a phone doesnt matter what color it is

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

i feel you man, i really desperately need a 7+ lol im getting tired of waiting. what time did u preorder ??

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jsin86
I've Been Here Awhile

I ordered the JB 4 days ago before Sep 16th, and then cancelled the order and take the silver instead on last friday

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey guys

It all depends on when Apple sends the carriers stock. So your status may not change until then. Most Jet Black and Matte Black may take a longer time to go to the carriers as the Apple store comes first and Jet Black has been pushed back until November by Apple.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jsin86
I've Been Here Awhile
If I reserve a 256gb, do you think will get the process faster ? Since everyone is getting 128gb...most likely

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

charlo1108
I Plan to Stick Around
It's not that Rogers isn't getting Jet black +. Like I said they just choose to give it to the friends of the higher ups. Money talks.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @charlos1108

Head office and developers get them before customers due to them testing out the devices and such. They only get a few not many. So no money doesn't talk as u say. All carriers in the world get that. Even Best Buy Mobil Managers get devices sent to them by the manufacturers before customers get the even after launch

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello@jsin86

Nope it takes the same time as the rest.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

cindyr
I'm Here A Lot

How do you tell what position number you are?
I pre=ordered on Sept 9th,
my iPhone 7 plus 128gb rose gold was position 221
IPhone 7 plus 128gb black was position 706
iPhone 7 128gb black was position 496

Only the 7 was delivered on 16th.
Rogers wont tell me when to expect the other 2. I want my phones lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @cindyr

Unfortunately you won't get a date until it's been shipped out. Most users are seeing their status change or number change only via My Rogers - Products And Services - Device Reservation

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

"You can NOT order on Apple.ca for a carrier upgrade without going in store to process it. Apple can't carrier upgrade your phone via online order and ship to your house.

There was a "Launch Day" reservation for in store option on 9/9 that ran for about half a week before they took it down. There was stock added to it daily. But I never saw any black model plus. Could have picked up any 7 except jet black, and any plus except black & jet black as late as Wednesday."

 

Great, I will keep this in mind for next year. Definitely not reserving through Rogers again, what a drag. Last year I got my 6s+ on launch night at my store, worked perfectly then!

 

Can anyone also answer if an authorised user / level 1 on the account can sign a new phone on contract at the apple store?

 

I know some stores are sticky about it being the acct holder for reservations, but if i'm just waltzing into a Rogers store and picking up a device as a walk in, can I sign the contract as an L1 on our account?