cancel
Showing results for 
Search instead for 
Did you mean: 

Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Ducker
I Plan to Stick Around
Wahoo!
So, again this launch I've had WAY more success going though the Apple Store reserve and Pickup system.
Just picked up my 128GB Black IPhone 7+ from the St. Catherine store in MTL.
Reserved it this morning around 6am. The employees here say I must be lucky because they had very few of this, the most desireable model (save for the unavailable JB).
Good luck All!

Edit!
For those of you that were in my position with employee price plans, the only thing they ask for when upgrading was my employee email which essentially verified my employee discount. I heard different things about Apple not honouring upgrades for people in my position but that wasn't my experience today. My appointment was at 11:30 and at 12:04 I walked out of the Apple Store with my 7+ in my hand.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Wow... So I really really want the Jet Black lol.

 

Just realised I have the money to just say "f it..." and buy unlocked from apple this year. So I could just do that.

 

I am sitting at 459 for my JB reservation at Rogers, and 330 for the regular Black.

 

Apple store claims November ship date. I wonder whether Rogers or Apple will get it faster. But if I order from Apple I am committed to that. What does everyone think? Should I cancel my reservation and go with Apple or wait out?

 

Also, anyone who HAS an unlocked outright iPhone 7/7+ bought from Apple, are you able to use VoLTE and Wi-Fi calling? I don't want to run into issues with those.

 

Cheers

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

mquieta
I've Been Around

Hey just wondering if anyone can answer my question. If I do the reserve and pick up at an Apple Store and im with rogers, do they just bill the amount of the phone to my account? or do I pay for the device at the store. I just want to know what to expect when I get to the store. Thanks!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

gkandiah
I've Been Around

i am at position 206, how long do I have to wait on average?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor
@gkandiah
Sorry man, but there isn't any average....

Every year can be different. I'm in position #2, and I'm still waiting. My status still says open. What happens this year, doesn't nessisarily happen next year

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Ducker
I Plan to Stick Around
@mquieta

For reserve and pickup, the device cost is added to your next Rogers bill. The only thing you pay for (if you choose to take it) is AppleCare.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gkandiah

It all depends. No one has this answer unfortunately. Every year is different.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mquieta

As explained before, the price of the device will be added to ur next month's invoice from Rogers. U don't pay anything upfront. Only if u buy it outright or buy accessories u only pay.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

writergal
I Plan to Stick Around

I've jumped about eight numbers since yesterday afternoon.  Did a lot of people cancel, you think?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @writergal

Most likely thy cancelled as they got some other device.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dbkdbk
I Plan to Stick Around

This thread sure is quiet today...I guess we have all accepted temporary defeat until the 2nd wave next week...I'm down to checking my device reservation only once an hour today 🙂

 

still stuck at 30 for a 7+ 128 black....

 

@Meowmix hoping wave 2 hits next week.

 

on a side note, Mac Rumors can drop dead for suggesting today that Americans cross over the border to Canada to buy +'S since some were available for walk in...seriously Mac Rumors, we don't need you adding fuel to the fire...

 

http://www.macrumors.com/2016/09/17/iphone-7-plus-reservations-canada/

 

at least I see an upside to the delays...it is keeping me pre-occupied this week and i have actually forgotten about the agony of waiting for my factory order for my new sports car....have to find a silver lining throughout this device reservation fiasco...

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

nasa25
I'm a Trusted Contributor
The threads quiet because a lot of people have just cancelled their Roger's order and grabbed the phone through apple. They're now busy playing with their new toy lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

orangefreddie
I Plan to Stick Around

And those of us still here don't have much left to talk about, because we have been "making conversation" about a reservation for over a week now... And we are running out of topic ideas... LOL.

 

Anyone get a RogersDirect status change today? I did not... Just wondering if any were processed today... I assume not. Hoping I see something on my Pre Fulfillment status on Monday.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

GJL89
I've Been Here Awhile
Hey guys,

I ended up cancelling my reservation with Rogers Direct as I was able to secure a reservation at Fairview mall today for the 7+ 128gb at the Apple Store.

I was on a business plan and they were able to complete the transaction. I kept my same plan. I did have to pay for the phone up front. Hoping my next rogers bill doesn't get messed up....!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bbiery
I Plan to Stick Around
Moved from 8 to 7th on open status on 32gb black+

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @bbiery

Cancellation that why.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

canamera
I'm a Reliable Contributor

Sad that I couldn't give my daughter her new silver 32gig + this weekend being that I am #2 on the list, but it eases my mind that I haven't heard about others getting their hands on one either as walk-ins (that would really upset me)!!! LOL

I've heard about a lot of 128gigs, 256gigs, but I don't think I've heard of a single 32gig silver +. Even the Rogers by me only had Rose Gold, or how I call it, pepto bismal pink... lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

JCT12121
I Plan to Stick Around

@canamera Reserve it at a local Apple store if possible! It opened at 2am last night and there were tons of 7 plus' available, including the 32GB Silver 7 Plus. There were still phones available when I woke up at 9am as well!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

jeffrey_mtl
I Plan to Stick Around

@canamera

@JCT12121

 

I would have secured one (or tried to) at the Apple store but since it's going to be a new activation (as a new client), I absolutely have to get it through a particular rogers store that my preorder is set to ship to. Apparently, I have to do this because they are the only ones who can setup my employee price plan (corporate discount i believe it's what it's called).

 

Also, I'm almost regretting not getting the 128gb, and was wondering, if I cancel my reservation and re-reserve for a 128gb, would that set me back to like longer wait times. Just discovered that I used up around 30Gb on my current 6s+ 64gb so that's kinda a bummer, I thought I used less than that LOL 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Aspect22
I Plan to Stick Around

@

 

 

 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

I'm guessing alot of people cancelled today. i was #1 for reservation but got one through the apple store, so I cancelled it. 

 

The rogers reservation system stinks, people were getting new iphones from rogers stores but i wasnt getting my preorder even though I was the #1 position. I originally ordered a 32gb 7 plus to save some money but the apple store only had 128s left so i just went for it, and i have to say I dont regret the extra storage.  

 

Ill be reserving through apple next time I get an iphone.