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Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey everyone!!

Once again its the time of the year that Apple announces their new iPhone line up. I am happy to announce That Apple this afternoon announced the Apple iPhone 7 / 7 Plus !. The device seem to have amazing specs! Including water resistant and most of all, new cameras and also including new chips and memory!



1). Once Rogers has announce when they will add the Apple iPhone 7/7 Plus to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; IPhone 7 / 7 Plus in any color and Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
 
*Edited Labels*
3,032 REPLIES 3,032

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

bilal414
I'm Here A Lot

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Aspect22
I Plan to Stick Around
Hey Guys!

You've all been so helpful in helping me figure out how to navigate this crazy system. I too have also decided to stray away from the JB and go with regular Black. For anyone that is still up, there are lots of plus' available to preorder for pick up at apple right now. I just preordered a black plus 128gb and a rose gold 128gb 7 for pick up at markville.

https://reserve.cdn-apple.com/CA/en_CA/reserve/iPhone/availability?channel=2

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

if we buy from the apple store can we still go with rogers? I didnt want to pay for the whole phone upfront lol

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

yes you can

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

SlyM
I Plan to Stick Around

@bilal414 wrote:

Hey.. you guys can reserve at apple store now! https://reserve.cdn-apple.com/CA/en_CA/reserve/iPhone/availability?channel=1


Unfortunately, not out west...yet. Appreciate the heads up, tho!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Ducker
I Plan to Stick Around
Yay! Just reserved a 128GB black (plus) for pickup in 6hrs
St Catherines store in MTL

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

toaste73
I Plan to Stick Around

Just received iPhone 7plus 256 pickup at Apple Store this morning!!! Woo hoo

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

BiReL41r
I Plan to Stick Around

I've been reading the forums since over a week ago and have been stuck at #52 OPEN (from #69 initially; reserved at 12:45am PST Sept 9) for an iPhone 7 Plus 256GB Jet Black.

 

How would it work if I reserved a different iPhone through the Reserve and Pick Up section of the online Apple Store? I'm looking to renew my contract to 2 years, so would I pay for the device upfront or are there any fee's at the store apposed to doing it at a Rogers store? Do I pay any fee's to cancel my reservation through Rogers if I find one through Apple?

 

Thanks and hope everyone receives their phones quickly! 

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

BiReL41r
I Plan to Stick Around
What colour?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey guys

Just a heads up, anyone wanting to do the Apple Reserve To Pick Up and wants a Jet Black or Matte Black they are both out of stock.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Vangiemateo

Yes u can!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @defina33

Its true. Apple stocks their own stores mo re then they give the carriers phones.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

BiReL41r
I Plan to Stick Around

How is that so @Meowmix?

 

There are plenty of iPhone 7 & 7+ models in Black, and some when he posted of Jet Black ones for the Apple Reserve & Pick Up

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Theunscared
I've Been Here Awhile
Do you guys think the stock might change before the stores open? It says to look back at 8am

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @BiReL41r

I should have been more clear. Most Plus models are sold out.. Eatons center, Yorkdale don't have any of the Jet Black and Matte Black. Fairview has Matte Black and the rest. Sherwway Gardens is sold out of everything with the exception of the silver. Newmarket is sold out as well of the 128GB Plus modes for all colors and only has silver for the 256GB.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Theunscared

They usually don't but who knows. Th updates come at 8am

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

GJL89
I've Been Here Awhile
I was able to reserve a 7+ at the Apple Store for today but also have a reservation through Rogers Direct for the business side. Will I have any issues doing the upgrade in store?

Do I need to cancel the reservation now with Rogers or can I do it after?

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Ducker
I Plan to Stick Around
Morning Meowmix,
As far as you know, if I've reserved for pickup at an Apple Store, will I be able to upgrade on a new 2-yr plan (personal account but with an employee price plan).
Thanks!

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @GJL89

You might due to them already have made the work order for u. Try and see.

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Ducker

Yes you should be able too 🙂

Re: Apple IPhone 7 / 7 Plus Reservation numbers / Questions

Dsburfitt
I Plan to Stick Around
@Meowmix Burlington has plenty blacks!. Got my appointment at 10! See you next year Rogers Revervation system 🙄